Trains from Alderley Edge
to Cheshunt
Book your tickets
Alderley Edge facilities
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Ticket office
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Ticket OfficeYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting Room
Waiting room available during booking office hours, and canopies at all times
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Bus stop on London Rd
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
Car Park Charges:
DAILY £3.00
WEEKLY £12.00
MONTHLY £38.00
ANNUAL £375.00
Download and use the RingGo app or pay online at www.RingGo.co.uk Use RingGo Code 35700Or You can call 0113 8090070, RingGo Code 35700нн "Л"Л"Л"Л"Л"Л"Л
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0800 200 6060 -
Operator NameNorthern
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NameStation Car Park
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Spaces30
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ChargesDaily: £4.00
Weekly: £12.00
Monthly: £38.00
Annual: £375.00
Note:Up to 2 hours ( No Return) £2.50
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvNo
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Location
Within car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Nearest stations with more facilitiesWilmslow
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
Separate level access from car park to Crewe platform and from station drive to ticket office and Manchester platform. A stepped footbridge links the two platforms. Anti-slip treads added to footbridge steps and deck in 2018.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
Platform 1 waiting roomThe platform 1 waiting room is currently out of use due to a fault with the door. We apologise for any inconvenience this causes.
Cheshunt facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Tickets can be collected on Smartcard at this station
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TravelcardZone 8
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Platform 1
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Station BuffetYes
Coffee kiosk
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ToiletsYes
The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Atm MachineYes
Located on concourse
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ShopsYes
Passport Photo Booth
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Rail replacement locations
London Overground substitute buses only, bus stop outside station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from ticket office
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Customer Help PointsYes
Help points available on each platform.
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 184
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £11.00
Daily: £11.00
Weekly: £42.00
Monthly: £172.00
Three Monthly: £491.00
Annual: £1,719.00
Saturday: £6.00
Sunday: £6.00
Note:£10 Weekend fare (from 1000 Friday - 0400 Monday)
£77 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 5
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Sat,Sun 24hCharges
Annual: £2,153.00
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Bicycle Facilities
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Spaces78
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ShelteredYes
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CctvYes
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Location
Platform
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
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Staff help available opening hoursMon-Sat 06:15 to 19:45
Sun 08:15 to 15:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office.
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Ticket GatesYes
Cheshunt station has Secure Station Acreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.