Trains from Alderley Edge
to Kent House
Book your tickets
Alderley Edge facilities
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Ticket office
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Ticket OfficeYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting Room
Waiting room available during booking office hours, and canopies at all times
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Bus stop on London Rd
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
Car Park Charges:
DAILY £3.00
WEEKLY £12.00
MONTHLY £38.00
ANNUAL £375.00
Download and use the RingGo app or pay online at www.RingGo.co.uk Use RingGo Code 35700Or You can call 0113 8090070, RingGo Code 35700нн "Л"Л"Л"Л"Л"Л"Л
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0800 200 6060 -
Operator NameNorthern
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NameStation Car Park
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Spaces30
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ChargesDaily: £4.00
Weekly: £12.00
Monthly: £38.00
Annual: £375.00
Note:Up to 2 hours ( No Return) £2.50
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvNo
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Location
Within car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Nearest stations with more facilitiesWilmslow
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
Separate level access from car park to Crewe platform and from station drive to ticket office and Manchester platform. A stepped footbridge links the two platforms. Anti-slip treads added to footbridge steps and deck in 2018.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Kent House facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkNo
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Seated AreaYes
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
- Towards Herne Hill: Beckenham Road Bus Stop BL (what 3 words: format.alert.awards).
- Towards Beckenham Junction: Beckenham Road Bus Stop BA (what 3 words: ground.money.flown).
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesNo
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Bicycle Facilities
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Spaces24
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ShelteredYes
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CctvNo
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Location
both sides
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:10 to 19:30
Sat 07:10 to 13:50 -
Induction LoopYes
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Accessible Ticket MachinesYes
station forecourt
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesBeckenham Junction
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Accessible toiletsNo
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Step Free Access
Category C. This station does not have step free access. Steps to all platforms through subway.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.