Trains from Alderley Edge
to St Helier (London)
Book your tickets
Alderley Edge facilities
-
Ticket office
-
Ticket OfficeYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkYes
-
Seated AreaNo
-
Waiting Room
Waiting room available during booking office hours, and canopies at all times
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Bus stop on London Rd
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
-
Ticket gatesNo
-
-
Parking
-
Contact Details
Car Park Charges:
DAILY £3.00
WEEKLY £12.00
MONTHLY £38.00
ANNUAL £375.00
Download and use the RingGo app or pay online at www.RingGo.co.uk Use RingGo Code 35700Or You can call 0113 8090070, RingGo Code 35700нн "Л"Л"Л"Л"Л"Л"Л
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0800 200 6060 -
Operator NameNorthern
-
NameStation Car Park
-
Spaces30
-
ChargesDaily: £4.00
Weekly: £12.00
Monthly: £38.00
Annual: £375.00
Note:Up to 2 hours ( No Return) £2.50
-
Number Accessible Spaces2
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredNo
-
CctvNo
-
Location
Within car park
-
TypeStands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableYes
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
-
Ramp For Train AccessYes
-
Nearest stations with more facilitiesWilmslow
-
Accessible toiletsNo
-
Step Free Access
- Category B Station
- Scooter Friendly Station
Separate level access from car park to Crewe platform and from station drive to ticket office and Manchester platform. A stepped footbridge links the two platforms. Anti-slip treads added to footbridge steps and deck in 2018.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
-
St Helier (London) facilities
-
Ticket office
-
Ticket OfficeNo
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Oystercard TopupYes
-
Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
-
Smartcard IssuedNo
-
Smartcard ValidatorYes
-
Smartcard Comments
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
-
TravelcardZone 4
-
Penalty FaresPenalty fares apply for TL
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting Room
Unheated waiting shelters are available on the platforms.
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/mTiUnAy0BgNpWrBSYMpUm/952374ce0f8881903c52ed500cc1201a/2023-09_CI_TL_RRB_SIH_DR.pdf
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Operator NamePlease visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
None
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces30
-
ShelteredYes
-
CctvYes
-
Location
Station entrance
-
TypeStands
-
-
Accessibility
-
Helpline
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesYes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
-
Ramp For Train AccessNo
-
Accessible TaxisNo
-
Accessible toiletsNo
-
Step Free Access
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is the station Help Point.
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
-
Wheelchairs AvailableNo
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.