Trains from Dunston
to Abbey Wood
Book your tickets
Dunston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms provided but there are shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off outside station entrance on bridge.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesMetroCentre
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Abbey Wood facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards can only be purchased from ticket machines.
Top-up only from self-service ticket machine(s)
Oyster Validators are located on Platform 3&4 next to escalator for passengers changing to/from South Eastern services.
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkNo
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Seated AreaYes
Upper station entrance - Multiple seating areas around the concourse, partially covered.
Upper ticket hall - Seating Area located past the paid side of gateline
Platform 1&2 - Multiple seats available covered under canopy.
Platform 3&4 - Multiple seats available covered under canopy.
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Waiting RoomNo
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Station BuffetYes
Coffee and confectionary
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ToiletsYes
- On the paid side of the barrier within the stations ticket hall.
- Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.
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Accessible toiletsYes
Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
Towards Dartford - Bus stop D
Towards Plumstead - Bus stop C
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CCTVYes
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Toilets
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AvailableYes
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Location
- On the paid side of the barrier within the stations ticket hall.
- Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.
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Accessible toiletsYes
Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://tfl.gov.uk/help-and-contact/lost-property
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staffed from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available in the ticket hall and platforms.
- Wheelchairs available from first to last train.
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Ticket GatesYes
Abbey Wood has a Secure Station accreditation.
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.