Trains from Guide Bridge
to Burnham-on-Crouch
Book your tickets
Station Message
FOR ACCURATE STATION INFORMATION PLEASE USE THE WRITTEN TEXT - NOT THE PHOTOS AND MAP
Guide Bridge facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
shelters only
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Station BuffetNo
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ToiletsYes
Located next to the ticket office
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick up point is in the layby outside the old station building on Guide Lane.
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CCTVYes
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Toilets
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AvailableYes
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Location
Located next to the ticket office
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces140
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ChargesFree
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Number Accessible Spaces6
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
Category B Station
- Scooter Friendly Station
Platform 1 level access from the car park, platform 2 level access, transfer between platforms using Guide Lane
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Wheelchairs AvailableNo
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Burnham-on-Crouch facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
In ticket office
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Station BuffetYes
Cafe
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Substitute bus services stop in station car park
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Help point on platform 1
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Ticket gatesNo
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Parking
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Contact Details0345 050 7080
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Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces106
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ChargesPer Hour: £1.00
Weekly: £14.00
Monthly: £55.00
Three Monthly: £156.00
Annual: £546.00 -
Number Accessible Spaces1
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvNo
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Location
Station platform entrance
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.
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Staff help available opening hoursMon-Fri 06:30 to 11:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsNo
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Step Free Access
Single platform station. This station has step free access from the carpark to platform.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.