Trains from Hattersley
to Charlton
Book your tickets
Hattersley facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomYes
Waiting room is located near the ticket office
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Station BuffetNo
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ToiletsYes
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
Bus stops on Hattersley Road West, outside the station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:10 to 13:40
Sat 06:45 to 14:15 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Nearest stations with more facilitiesHyde CentralNewton for Hyde
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Accessible toiletsYes
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Step Free Access
- Category C Station
Level access from the car park through a covered walkway, turn left and down a ramp (47 paces, 1:14 slope),turn left down ramp with frequent steps (33 paces, 1:7 slope) onto the island platform. Trains for Manchester leave on the right hand side of the platform. Trains for Hadfield leave on the left hand side of the platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
There are two disabled spaces in the car park
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Wheelchairs AvailableNo
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Charlton facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 3
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
in booking hall only available when staff are present
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Station BuffetYes
Coffee kiosk and Selecta vending machines
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ToiletsYes
Platform 1 - Available during staffing hours
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Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Bus stop H outside the station (what 3 words: feast.glitz.puzzle)
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CCTVYes
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Toilets
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AvailableYes
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Location
Platform 1 - Available during staffing hours
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Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvNo
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 06:10 to 19:30
Sun 08:30 to 16:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine is at the front of the station building
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Height Adjusted Ticket Office CounterYes
There are standing height and wheelchair height ticket counters available.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesLewisham
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Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly
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Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Lift access to platform 1 for services to London, ramped access to platform 2 for services away from London.Step free interchange via road is about 220 metres.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.