Trains from Heysham Port
to Prestwick International Airport
Book your tickets
Station Message
This station has a very limited train service - generally only one train a day towards Morecambe and Lancaster.
Heysham Port facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
canopy only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in the car park outside the terminal building.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category A Station
Access to platform from car park up 6 steps with handrail and through terminal building or up a 15 metre ramp.
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Wheelchairs AvailableNo
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Prestwick International Airport facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for XP
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Platforms
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Station BuffetYes
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ToiletsYes
The toilets are located inside the Airport Building.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located inside the Airport Building.
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point -
Information Services Open
Local rail information is available from the Airport Information Centre located in the Terminal Building.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Located in the waiting rooms of both platforms and connected to the Airport Information Centre.
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/KA9 2PL -
Operator NameGlasgow Prestwick Airport Ltd
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NameAirport Car Park
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Spaces910
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Number Accessible Spaces20
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Accessible Spaces Note
20 accessible spaces in car park 1.
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Accessibility
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Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Staff Help Available
Yes - upon request to the airport Information Centre
The Information Centre is open 04:00 - 01:00 everyday.
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
Lifts connecting covered walkway to both platforms.
Ramps are available on all trains serving Prestwick International Airport station. Please ask for assistance at the Airport Information Centre.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.