Trains from Hull Train Station
to Pilning
Book your tickets
Hull Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
A heated waiting room is available on the station concourse.
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Station BuffetYes
Refreshments are available from several retail units on the station concourse.
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ToiletsYes
The toilets are located in the pavilion on the Station Concourse.
Please note: from Friday 20 September, the toilets at this station are going to be closed while we undertake improvement works to the facilities and will reopen in February 2025.
Temporary, non-accessible toilets are available outside at the Anlaby Road entrance, adjacent to the Customer Services office.
The accessible toilets are adjacent to Costa Coffee on the Station Concourse. These toilets are operated by a radar key.
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Accessible toiletsYes
The accessible toilets are adjacent to Costa Coffee on the Station Concourse. These toilets are operated by a radar key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Atm MachineYes
There is an ATM located on the concourse.
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ShopsYes
There are several shops located on the station concourse.
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Rail replacement locations
Pick Up / Drop Off in the bus interchange (adjacent to the railway station). Buses depart from stands A "У D in the bus station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the pavilion on the Station Concourse.
Please note: from Friday 20 September, the toilets at this station are going to be closed while we undertake improvement works to the facilities and will reopen in February 2025.
Temporary, non-accessible toilets are available outside at the Anlaby Road entrance, adjacent to the Customer Services office.
The accessible toilets are adjacent to Costa Coffee on the Station Concourse. These toilets are operated by a radar key.
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Accessible toiletsYes
The accessible toilets are adjacent to Costa Coffee on the Station Concourse. These toilets are operated by a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/349 600 1671 -
AvailableNo
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help Points are available throughout the station to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces280
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ChargesDaily: £5.20
Weekly: £23.00
Monthly: £75.00
Three Monthly: £196.00
Annual: £655.00
Saturday: £5.20
Sunday: £5.20 -
Number Accessible Spaces18
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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CctvYes
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Bicycle Facilities
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Spaces251
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ShelteredYes
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CctvYes
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Location
Platforms 2 & 7
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TypeStands
Racks
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:00 to 23:30
Sun 07:30 to 21:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The accessible toilets are adjacent to Costa Coffee on the Station Concourse. These toilets are operated by a radar key.
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Step Free Access
This station is category A. Step free access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket GatesYes
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Station Message
This station has an extremely sparse service - currently only two trains, on Saturdays only and only in the eastbound direction.
There is no service whatsoever westbound towards Wales. Customers wishing to travel westbound will first need to take either of these two services eastbound and change at Filton Abbey Wood. Customers wishing to alight here travelling from the east will need to travel through to Newport (South Wales) and then travel back.
Alternatively, a much more frequent service is available to and from Patchway or Severn Beach station.
Pilning facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
Find WiFi Hotspots near this station
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Rail replacement locations
Front of the station (served by Taxis only)
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/BS35 4JT -
Operator NameNone
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NameStation Car Park
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Spaces10
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible Taxis
No
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Accessible toiletsNo
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Step Free Access
Step Free Category A station - This station has step free access to the platform. Only one platform in use.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Set- Down / Pick up Points are available at the station entrance
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Wheelchairs AvailableNo
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