Trains from James Cook University Hospital
to Heathrow Terminal 5 (Rail Station Only)
Book your tickets
James Cook University Hospital facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No Waiting Room however, there is a shelter on the platform
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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Rail replacement locations
Pickup / Drop Off Point at the bus stop on Marton Road - outside the main entrance to the hospital
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
Category B station, Access to the platform via gently sloping ramp
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Heathrow Terminal 5 (Rail Station Only) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for HX
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations020 3468 4558 -
AvailableYes
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Operator NameExcess Baggage Company
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomYes
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Station BuffetNo
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ToiletsYes
There are both Male and Female toilets at this station
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Accessible toiletsYes
There is an accessible toilet at this station.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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CCTVYes
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Toilets
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Annotation
There are both Male and Female toilets at this station
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AvailableYes
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Accessible toiletsYes
There is an accessible toilet at this station.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Information Available From StaffYes - from help point
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
0800 197 1329
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sun 05:00 to 00:00
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
There is an accessible toilet at this station.
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Step Free Access
Level access to platforms, lifts to airport facilities. Ticket Office is step free.
Wheelchair users can board trains with ease as the platforms are level with the trains.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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