Trains from Lancaster
to Aylesbury
Book your tickets
Lancaster facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Yes, located platform 4/5 and platform 3
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Atm MachineNo
Located on concourse Located by the ticket office
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ShopsYes
News agent
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/LA1 5NW -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces165
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces6
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces188
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ShelteredYes
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CctvYes
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Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
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Annotation
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sat 04:50 to 23:30
Sun 08:00 to 22:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Aylesbury facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Chiltern Railways Smartcards can be obtained from the Ticket Office or from www.chilternrailways.co.uk/smart
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting area is located in the main building on Platform 3 with waiting shelters on Platforms 1 and 2.
The waiting area on Platform 3 is heated.
The main waiting area and platforms have accessible seating.
The shelters have perch style seating.
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Station BuffetYes
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ToiletsYes
In ticket office. Accessible toilet located on Platform 3 and is available during train running hours.
Opening hours for toilets in the ticket office:
Mon-Fri = 0600 - 2200
Sat = 0640 - 1800
Sun = 0810 - 1730
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Accessible toiletsYes
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Baby ChangeYes
Female toilets
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TelephonesYes
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Wi FiYes
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Post BoxYes
Outside the station
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Rail replacement locations
From the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
In ticket office. Accessible toilet located on Platform 3 and is available during train running hours.
Opening hours for toilets in the ticket office:
Mon-Fri = 0600 - 2200
Sat = 0640 - 1800
Sun = 0810 - 1730
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03456 005 165 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Chiltern Railways Car Park prices can also be found here
Url: http://www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/03456 005 165HP20 1RU -
Operator NameChiltern Railways
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NameStation Car Park
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Spaces301
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ChargesOff-peak: £5.75
Daily: £8.90
Weekly: £34.10
Monthly: £130.10
Annual: £1,351.10
Saturday: £5.75
Sunday: £5.75
Note:The weekday off peak start time is 1200 at this station.
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Number Accessible Spaces5
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces150
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ShelteredYes
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CctvYes
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Location
By the car park entrance to Platform 3.
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TypeStands
Racks
Lockers
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Accessibility
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Helpline
03456 005 165
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Passenger Assistance Meeting Point is in the booking office.
Staff are available to help at this station during train running hours
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Staff help available opening hoursMon-Fri 06:00 to 01:00
Sat 06:30 to 01:00
Sun 08:30 to 18:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible toiletsYes
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Step Free Access
Step Free Access Category A. Step free access to platforms via lifts.
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Ticket GatesYes
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Impaired Mobility Set DownYes
In front of station
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Wheelchairs AvailableYes
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