Lancaster to Marks Tey Train Tickets & Timetables

Lancaster to Marks Tey

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Lancaster facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for VT
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
  
  Yes, located platform 4/5 and platform 3
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
- Toilets
  
  Yes
  
  The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
  Toilets are open while the station is open.
- Accessible toilets
  
  Yes
  
  The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Lancaster station
- Atm Machine
  
  No
  
  Located on concourse Located by the ticket office
- Shops
  
  Yes
  
  News agent
- Rail replacement locations
  
  Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
  Toilets are open while the station is open.
- Accessible toilets
  
  Yes
  
  The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Available
  
  Yes
- Operator Name
  
  Avanti West Coast Lost Property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
  Different rates apply to non rail users, please speak to a member of staff.
  
  Url: https://www.nationalrail.co.uk/
  
  LA1 5NW
- Operator Name
  
  Avanti West Coast
- Name
  
  Station Car Park
- Spaces
  
  165
- Charges
  
  Daily: £12.50
  Monthly: £166.00
  Three Monthly: £374.00
  Annual: £1,200.00
  Saturday: £4.50
  Sunday: £4.50
  Note:
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
  Different rates apply to non rail users, please speak to a member of staff.
- Number Accessible Spaces
  
  6
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  188
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Platform 1 (south end)120 Stands
  Platform 3 (middle) 16
  Platform 4 (North End), 12 Stands
  Platform 5, 40 Stands
- Annotation
  
  120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
- Type
  
  Stands
Accessibility
- Helpline
  
  08000 158 123 (08000 158 124 Textphone)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening hours
  
  Mon-Sat 04:50 to 23:30
  Sun 08:00 to 22:45
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
  
  The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
- Step Free Access
  
  Category A - This station has step-free access to all platforms
  Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes

Station Message

The footbridge at Marks Tey will be closed for refurbishment works between Sunday 22nd and Friday 27th December 2024. A bus will be provided to assist customers with accessing the other side of the station but as a result, customers travelling from stations on the Sudbury line are unlikely to make the normal London connection, and are advised to catch the next service.

Marks Tey facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for LE
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  The waiting room is located in the station building on Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury).
- Station Buffet
  
  Yes
  
  Coffeelink
  Self-service vending machine providing cold drinks and snacks
  Free water refill point available
- Toilets
  
  Yes
  
  The male and the female toilets are located next to the waiting shelter on Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury). There are two accessible toilets available for radar key holders - one can be accessed via the waiting room on Platforms 2/3, and the other is inside the booking hall which leads to Platform 1 (for trains towards London). All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 06:00 - 21:00Saturday 06:00 - 21:00Sunday 07:30 - 21:00
- Accessible toilets
  
  Yes
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Marks Tey station
- Rail replacement locations
  
  Rail replacement bus services pick up and drop off at the front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The male and the female toilets are located next to the waiting shelter on Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury). There are two accessible toilets available for radar key holders - one can be accessed via the waiting room on Platforms 2/3, and the other is inside the booking hall which leads to Platform 1 (for trains towards London). All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 06:00 - 21:00Saturday 06:00 - 21:00Sunday 07:30 - 21:00
- Accessible toilets
  
  Yes
Wifi
- Annotation
  
  Find WiFi Hotspots around Marks Tey station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  https://www.greateranglia.co.uk/lost-property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Information is available from the ticket office during scheduled opening hours, or from platform dispatch staff during the hours shown above. Help points at this station are available for customers to use 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  Yes
  Help points can be found at the following location(s):
  - Platform 1 (for trains towards London) - At the bottom of the ramped entrance to this platform, next to the steps down from the booking hall
  - Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury) - On the outside of the waiting room, fixed to the wall facing the barrow crossing
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.ncp.co.uk/find-a-car-park/car-parks/marks-tey-station-g-anglia/
  
  0345 050 7080
- Operator Name
  
  National Car Parks Ltd
- Name
  
  Station Car Park
- Spaces
  
  271
- Charges
  
  Off-peak: £6.30
  Per Hour: £1.00
  Daily: £8.40
  Weekly: £42.00
  Monthly: £156.00
  Three Monthly: £447.00
  Annual: £1,566.00
  Saturday: £4.70
  Sunday: £4.70
  Note:
  £12.00 Weekend fare (from 1000 Friday - 0400 Monday)
  £66.00 Flexi ticket
- Number Accessible Spaces
  
  14
- Accessible Spaces Note
  
  Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  260
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  A sheltered cycle parking area providing 60 spaces is located next to the side entrance to Platform 1 (for trains towards London), and a secure compound with 200 spaces is available on the access road to the station car park, behind Platform 3 (for trains towards Sudbury).
- Type
  
  Compounds
  Racks
Accessibility
- Helpline
  
  0800 028 28 78
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  Assistance to / from mainline services is provided by station staff during the opening hours listed below. Outside of these times assistance from a conductor is only available for services running to / from Sudbury. For any other services alternative transport will be provided to / from Colchester station. Booking is recommended.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By speaking with a member of station staff
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on the ticket machine at this station
  - By using one of the two Help Points at this station
- Staff help available opening hours
  
  Mon-Sat 05:45 to 22:45
  Sun 07:00 to 22:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Nearest stations with more facilities
  
  Colchester
- Accessible toilets
  
  Yes
- Step Free Access
  
  There is step free access to all platforms but not between platforms. Please allow at least 15 minutes to transfer between platforms if you have reduced mobility.
  Platform 1 (towards London) is accessed via the ticket office on Station Road, Platform 2 (towards Sudbury, Colchester and Ipswich) is via the car park off North Lane. Access between platforms is either via a stepped footbridge or via a 500m walking route using North Lane which has narrow footpaths. Wheelchair users connecting between the mainline and the Sudbury line would be advised to change at Colchester.
  This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the ticket office for London bound services, or the supervisor's office on Platform 2 for northbound services towards Colchester and Ipswich. For Sudbury line services please make yourself known to the member of traincrew who will be monitoring the platform prior to departure.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes

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Trains from Lancasterto Marks Tey

Lancaster to Marks Tey

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Lancaster facilities

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Marks Tey facilities

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