Trains from Lancaster
to Witley
Book your tickets
Lancaster facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Yes, located platform 4/5 and platform 3
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Atm MachineNo
Located on concourse Located by the ticket office
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ShopsYes
News agent
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/LA1 5NW -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces165
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces6
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces188
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ShelteredYes
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CctvYes
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Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
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Annotation
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sat 04:50 to 23:30
Sun 08:00 to 22:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Witley facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Witley ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomYes
yes
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Station BuffetNo
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ToiletsYes
The toilets are located in the Waiting Room on Platform 2.
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Accessible toiletsNo
N/A
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
Station Approach off Coombe Lane, Wormley.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the Waiting Room on Platform 2.
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Accessible toiletsNo
N/A
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Witley.
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Information Available From StaffYes - from help point
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Customer Help PointsYes
Help points are available on all platforms
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Ticket gatesNo
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Parking
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NameWitley Car Park
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Spaces117
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ChargesOff-peak: £3.70
Per Hour: £1.20
Daily: £7.40
Weekly: £29.50
Monthly: £104.30
Three Monthly: £312.90
Annual: £1,043.00
Saturday: £3.70
Sunday: £3.70
Note:Ring Go Code 77557.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.70.
Off- Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £11.10.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
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Number Accessible Spaces6
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Accessible Spaces Note
Parking is chargeable for all vehicles except registered Blue Badge holders.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces28
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ShelteredYes
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CctvYes
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Location
In Main Car Park.
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
N/A
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Step Free Access
Step-free category B Station -There is level access to booking hall and Platform 2 (for trains towards Portsmouth). Platform 1 (for trains towards London) is accessed either via station footbridge (stepped) or by ramp (1:12, 16m long) from Station Lane. An almost step-free route (400m long) between platforms is possible via external footbridge (NB this route has steps up to 65mm, some steep gradients (up to 1:6) and uneven / unmetalled paths).
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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