Trains from Lealholm
to New Cross
Book your tickets
Lealholm facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkNo
-
Seated AreaNo
-
Waiting RoomNo
No waiting room at the station. There is a shelter on the 1 and only platform.
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Pick Up/Drop Off on the main road in the village at the post office, adjacent to the post office for Whitby, opposite the post office for Middlesbrough.
-
CCTVNo
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available from Help Point 24/7.
-
Passenger Information SystemsDepartureScreens
-
Customer Help PointsYes
In the shelter
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
CctvNo
-
TypeCompounds
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Ramp For Train AccessYes
-
Accessible Public Telephones
In the shelter
-
Nearest stations with more facilitiesSleights
-
Accessible toiletsNo
-
Step Free Access
- Category B Station
- Station is unstaffed
Access to the one and only platform is step free, however access is through a gate which can be a problem for wheelchair users traveling alone.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
-
New Cross facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Oystercard TopupYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorYes
-
Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
TravelcardZone 2
-
Penalty FaresPenalty fares apply for SE
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting Room
Heated waiting Room on the platform only available up to 7pm
-
Station BuffetYes
Coffee kiosk
-
ToiletsYes
Platform C- Available during staffing hours
-
Accessible toiletsYes
Platform c- Available during staffing hours. This toilet is stoma friendly.
-
Baby ChangeYes
Only available when staff present
-
TelephonesYes
-
Wi Fi
-
Atm MachineYes
-
ShopsYes
newspapers
-
Rail replacement locations
Bus stop V on New Cross Road (what 3 words: straw.bound.scales).
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
Platform C- Available during staffing hours
-
Accessible toiletsYes
Platform c- Available during staffing hours. This toilet is stoma friendly.
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
-
Operator NameSoutheastern Customer Services
-
Information Available From StaffYes - from help point
-
Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
-
Ticket gatesYes
-
-
Bicycle Facilities
-
Spaces22
-
ShelteredYes
-
CctvNo
-
Location
on platform c
-
Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
-
TypeStands
-
-
Accessibility
-
Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sun 06:10 to 00:20
-
Induction LoopYes
-
Accessible Ticket MachinesYes
station forecourt/ booking hall
-
Height Adjusted Ticket Office CounterYes
Counters can be raised or lowered to suit all customers
-
Ramp For Train AccessYes
-
Accessible Taxis
Accessible taxis are available to book
-
Accessible Public Telephones
Public telephones are not wheelchair accessible
-
Accessible toiletsYes
Platform c- Available during staffing hours. This toilet is stoma friendly.
-
Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. Step free access from entrance direct to platforms C and D.Step free access to platforms A and B via lifts. Step access available via bridge and subway. Short steep ramp from side entrance.
-
Ticket GatesYes
-
Impaired Mobility Set DownNo
-
Wheelchairs AvailableYes
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.