Trains from Roby
to Thirsk
Book your tickets
Roby facilities
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Ticket office
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Ticket OfficeYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
yes and shelter Mcr side
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at bus stops on Roby Road - for Liverpool opposite the station, for Wigan adjacent to the station.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Platform 1
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Annotation
8 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:23 to 00:10
Sun 09:45 to 17:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Accessible toiletsNo
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Step Free Access
- Category A Station
Lifts available .
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Thirsk facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Heated waiting rooms are available on both platforms during the hours which the station is staffed. There is a waiting shelter also built on platform 2 just to the right of where the help point is.
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Station BuffetNo
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ToiletsNo
There are no toilet facilities available at this station.
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Accessible toiletsNo
There are no toilet facilities available at this station.
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Depart from station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
There are no toilet facilities available at this station.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/359 600 1671 -
AvailableNo
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gatesNo
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Parking
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Contact Details
Please note, the number of available parking bays will be reduced for around 2 weeks from 2 March 2024
01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces76
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ChargesDaily: £3.90
Weekly: £17.50
Monthly: £47.00
Three Monthly: £112.00
Annual: £340.00 -
Number Accessible Spaces5
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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CctvNo
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Bicycle Facilities
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Spaces44
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ShelteredYes
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CctvYes
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Location
2 Tier racks located in the main station car park, under the footbridge.
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TypeStands
Racks
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:00 to 19:45
Sun 08:45 to 17:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesNorthallerton
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Accessible toiletsNo
There are no toilet facilities available at this station.
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Step Free Access
The station is category B2. Step free access is available throughout the station, however customers should note that access to all platforms is via a barrow crossing which is reliant upon staff assistance, and cannot be accessed outside of staffed hours. Customers requiring level access should enter the station through the long-stay car park. An intercom is available next to the barrow crossing gates to contact the station staff to inform them of your arrival. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.