Trains from Starbeck
to Gidea Park
Book your tickets
Starbeck facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms available at the station. There are waiting areas and shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops near to the level crossing. (Station side for York, opposite side for Harrogate)
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces14
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ShelteredNo
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CctvYes
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Location
Next to platform 1
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Annotation
4 cycle lockers and 10 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Mobility Scooter friendly station
Step-free access to both platforms via short ramps from separate entrances. Step-free access between platforms via subway with fairly steep ramps.
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Gidea Park facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards can only be purchased at the ticket machine.
Zone 6
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 6
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
Waiting Room located on Platform 3&4
Multiple uncovered seats available on across platform 3&4
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Waiting RoomYes
- An accessible heated waiting is located on Platform 3&4.
- The waiting room is open from first till last train.
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Station BuffetNo
Happy Coffee shop in the ticket hall entrance
Opening hours
0530am - 1130am
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ToiletsYes
The toilets are located on Platform 3.
An Accessible toilet is also located on platform 3&4, operated with a radar key.
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Accessible toiletsYes
An accessible toilet is located on platform 3&4.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/6stqxefn42ensymXnrt7CJ/2534af9a7fa2b8de3b521c72149d8cb6/DR_J_Gidea_Park_CRL-064_CRL-065.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 3.
An Accessible toilet is also located on platform 3&4, operated with a radar key.
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Accessible toiletsYes
An accessible toilet is located on platform 3&4.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staffed from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station
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Ticket gatesYes
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.sabaparking.co.uk/car-park/gidea-park-station-car-park-tfl03301235247 -
Operator NameSaba Parking Services Ltd
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Spaces80
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Number Accessible Spaces2
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredYes
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CctvYes
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Location
In the car park
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accessible ticket machines are located within the stations ticket hall on Station Road and outside the car park entrance on Crossways.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
An accessible toilet is located on platform 3&4.
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms.
- Station road entrance is now step-free via stair lift located in ticket hall.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs available from first to last train.
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Ticket GatesYes
Gidea Park has a Secure Station accreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.