Skip to main content
Customer Information -
Cancellations in the North West - Sunday 3 November
Check before you travel
Buy tickets
Looking for something?

Our network 

Our network is split into four regions:

  • West and Central - covers North West England
  • East - covers Yorkshire, Humberside and North Lincolnshire
  • North East

View our network map.

 

Network map with regions

Our regional teams are each led by a regional director. They are responsible for operations and stakeholder relationships in their region.  

West and Central (North West England)

Craig Harrop, Regional Director

West and Central regions cover a vast area connecting people with major cities and city regions, including Greater Manchester – the second largest urban area in the UK. Our services also bring people to popular tourist locations like the Lake District National Park.

Craig Harrop

 

 

 

 

 

 

 

 

 

 

Key facts about the regions: 

  • We operate services to more than 200 stations. 
  • The busiest station by passenger numbers is Manchester Victoria.  
  • Around 3,300 employees, including a 300-strong maintenance team. 
  • We have a 200-strong TrainCare presentation team. 
  • The main TrainCare centres are located at Allerton and Newton Heath. 

East (Yorkshire, Humberside and North Lincolnshire)

Kerry Peters, Regional Director

Our East region covers North, East and West Yorkshire along with North Lincolnshire and down to Nottingham. Major cities we serve include Leeds, York, Hull, Halifax, Huddersfield, Barnsley and Sheffield. The region also connects people with the beautiful Yorkshire Coast and Dales. 

Kerry Peters, North East Regional Director

 

 

 

 

 

 

 

 

 

 

Key facts about the region:

  • We operate services to more than 160 stations.
  • Leeds is the busiest station in the region and is the largest train crew depot in the UK.
  • More than 1,800 employees work in the region.
  • The region’s main TrainCare Centre is located at Neville Hill, Leeds.

North East

Jason Wade, Regional Director

Our services in the North East operate between the cities of Newcastle, Durham, Darlington, Sunderland and Middlesbrough – connecting key economic centres. The Tyne Valley Line runs from Newcastle, west across the North Pennines – connecting people with Northumberland National Park and Hadrian’s Wall. The Durham coast line is another vital part of the network in the region, running services from Newcastle via Sunderland to Middlesbrough and the coast. The Esk Valley line from Middlesbrough to Whitby runs through the North York Moors national park.  

Image of Jason Wade, Regional Director

Key facts about the region: 

  • We operate services to more than 60 stations. 
  • The busiest stations are Hartlepool, Sunderland and Morpeth.
  • Around 600 employees in the North East, making us one of the biggest employers.
  • More than 150 maintenance employees work in the region. 
  • We have a 140-strong TrainCare presentation team. 
  • The region’s main TrainCare Centre is located at Heaton. 

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.