Skip to main content
Customer Information -
Short notice cancellations
Check before you travel
Buy tickets
Looking for something?

What to expect on board our trains and how to get the most out of your journey with Northern

Whether you're preparing for a journey with us, or are looking to get the most out of your trip - here are some of the great features and experiences we hope you'll enjoy onboard our Northern trains. 

We look forward to you travelling with us soon. 

Wi-Fi

You can enjoy free friendly Wi-Fi on all our new and digital refurbished trains. We’re working to add Wi-Fi to our remaining fleet. To connect, simple search for Northern Wi-Fi when on board, enter your email address and enjoy free Wi-Fi. 

Friendly WiFi Logo

Please be aware that some of our trains are waiting for their digital upgrade and as such some perks such as Wi-Fi may not be available at this time. We are working hard to bring Wi-Fi and other digital onboard enhancements to these trains, like the rest of our fleet as soon as we possibly can. We apologise for any inconvenience this may cause you on your journey. This affects some of our 156 and 150/1, 150/2 trains.

Bikes

Bikes are allowed on our trains, and a great way to enjoy the great outdoors. Bike spaces are limited and will be first come first serve. We ask everyone with a bike to use the dedicated spaces for bikes and not to block doors, walkways and accessible areas.

We have a small number of class 170 trains, operating on the Hull to Bridlington, York and Harrogate lines, that currently have a combined cycle and disabled areas. We are working to resolve this through improved signage and looking into redesigning the carriages. Priority will always be given to disabled customers who require this space. Please be proactive and offer the space to disabled customers, especially those with wheelchairs.

Find out more information about bikes on Northern trains here.

Priority seats 

Priority seats can be found on all our trains near the train doors. Please leave these or offer them to those who need them, such as the elderly, pregnant or people with reduced mobility. We offer a priority seat card, more details can be found here.

Luggage

We ask that people be mindful of how much luggage they bring on board and to use dedicated luggage spaces, overhead racks, or under seats. Do not block the train doors, or walkways or use seats for luggage.

Assisted travel

If you require assistance at the station to get on and off the train, our team will be happy to help. We advise people to book in advance so that our teams are aware. Find out more about ourassisted travel programme here.

Finding a seat

On our newer trains, we can predict how busy a train will be based on historical data. This may help you in deciding which train to catch. Use our station pages to check your train before travelling.

Better way to go

We've been working on new projects and upgrades across our network. We’re excited for you to experience these changes first-hand when you return to travelling with Northern. But for now, you can find a snapshot of these here.

No first class on Northern trains

Northern does not have any First Class sections on any of their trains.

 

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.