Skip to main content
Customer Information -
Short notice cancellations
Check before you travel
Buy tickets
Looking for something?

Information about our use of cookies

Our websites uses cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. By continuing to browse our sites, you are agreeing to our use of cookies

What are Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

What types of Cookies are on our websites?

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below.

The Website may, from time to time, contain links to and from the websites of advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Can I block Cookies?

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

The Website may, from time to time, contain links to and from the websites of advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

If you would like more information about internet-based advertising, including how to opt-out of cookies, please visit www.youronlinechoices.com

How long do Cookies last?

Except for essential cookies, all cookies will be removed when they are no longer required or they have expired.

Strictly Necessary Cookies

Name

Purpose

Expiry

c [x6]

Used in order to detect spam and improve the website's security. Does not store visitor specific data.

1 year

cf_ob_info

Used to detect if the website is inaccessible, in case of maintenance of content updates - The cookie allows the website to present the visitor with a notice on the issue in question.

1 day

cf_use_ob

Used to detect if the website is inaccessible, in case of maintenance of content updates - The cookie allows the website to present the visitor with a notice on the issue in question.

1 day

DID

Unique id that identifies the user's session.

1 year

AWSALB [x2]

Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.

6 days

AWSALBCORS [x2]

Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.

6 days

rc::a

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

Persistent

rc::c

This cookie is used to distinguish between humans and bots.

Session

gdpr

Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry.

1 day

ASP.NET_SessionId [x2]

Preserves the visitor's session state across page requests.

Session

bgindex

This cookie is used in the generation of the homepage background.

1 day

CookieConsent

Stores the user's cookie consent state for the current domain.

1 year

AWSELB [x2]

Used to distribute traffic to the website on several servers in order to optimise response times.

Session

AWSELBCORS [x2]

Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.

Session

i

Registers the website's speed and performance. This function can be used in context with statistics and load-balancing.

Session

Preferences Cookies

Name

Purpose

Expiry

lang [x2]

Remembers the user's selected language version of a website

Session

dc

Necessary for the functionality of the website's chat-box function.

10 years

ss

Necessary for the functionality of the website's chat-box function.

10 years

nrgeolatlon

If you allow this website to view your location then this cookie will store that value for a short period, to speed up website interaction on subsequent pages.

1 day

weird_get_top_level_domain

The cookie determines the preferred language and country-setting of the visitor - This allows the website to show content most relevant to that region and language.

Session

Statistics Cookies

Name

Purpose

Expiry

DigiTrust.v1.identity

Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.

2 years

vid

Collects data on visitor interaction with the website's video-content - This data is used to make the website's video-content more relevant towards the visitor.

1 year

birst_acorn_cookie

Used by InforBirst to generate statistical data on how the visitor uses the website.

Session

NgStickySrv

Used by InforBirst to generate statistical data on how the visitor uses the website.

Session

_cer.s

Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.

Session

_cer.v

Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.

20 days

_ga

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

_gat

Used by Google Analytics to throttle request rate

1 day

_gid

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day

d

Collects anonymous data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.

3 months

personalization_id

This cookie is set by Twitter - The cookie allows the visitor to share content from the website onto their Twitter profile.

2 years

vuid

Collects data on the user's visits to the website, such as which pages have been read.

2 years

ouuid

Contains an visitor ID - This is used to identify the visitor upon re-entry to the website.

1 year

Marketing Cookies

Name

Purpose

Expiry

tuuid [x6]

Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

3 months

tuuid_lu [x5]

Contains a unique visitor ID, which allows Bidswitch.com to track the visitor across multiple websites. This allows Bidswitch to optimize advertisement relevance and ensure that the visitor does not see the same ads multiple times.

3 months

um

Registers the visitor's behavior on social media - can be used to optimize ad-relevance and general targeting.

3 months

umeh

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

3 months

bsw_uid

Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.

1 year

uid [x2]

Registers a unique user ID that recognises the user's browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user's movements and various ad providers' bids for displaying user ads.

2 months

bsw_sync

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

1 year

gi_u

Used for targeted ads and to document efficacy of each individual ad.

1 year

UserID1

This cookie is used to collect information on a visitor. This information will become an ID string with information on a specific visitor – ID information strings can be used to target groups with similar preferences, or can be used by third-party domains or ad-exchanges.

179 days

am-uid

This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.

2 years

uuid2

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

3 months

uuid [x2]

This cookie is used to optimize ad relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.

1 year

permanent

Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor.

1 year

id_ts

Registers user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting.

1 year

viewer

Registers user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting.

1 year

TDCPM

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

1 year

TDID

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

1 year

ad-id

Used by Amazon Advertising to register user actions and target content on the website based on ad clicks on a different website.

232 days

ad-privacy

Used by Amazon Advertising to register user actions and target content on the website based on ad clicks on a different website.

1876 days

cm

Identifies if the cookie-data needs to be updated in the visitor's browser - This is determined through third-party ad-serving-companies.

Session

ut

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

10 years

__kuid

This cookie is used to collect information on a visitor. This information will become an ID string with information on a specific visitor – ID information strings can be used to target groups with similar preferences, or can be used by third-party domains or ad-exchanges.

6 days

UUID#[abcdef0123456789]{32} [x2]

Detects language and assigns an anonymous ID to the user.

Session

_fbp [x2]

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

3 months

IDE

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

1 year

test_cookie

Used to check if the user's browser supports cookies.

1 day

dyn_u

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

1 year

fr

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

3 months

tr

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Session

ads/ga-audiences

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

Session

3pi

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

3 months

callback

Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.

1 day

car

Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.

1 day

cf

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

1 day

cip

Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.

1 day

cnac

Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.

1 day

id5

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

1 day

bcookie

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

2 years

bscookie

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

2 years

lidc

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

1 day

lissc

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

1 year

UserMatchHistory

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

29 days

mt_mop

Collects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads.

29 days

__gads

Used to register what ads have been displayed to the user.

2 years

_gcl_au

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

3 months

_y2

Used by Yieldify to enable the running of website optimisation tests.

1 year

_yi

Used by Yieldify to enable the running of website optimisation tests.

1 year

google_experiment_mod#

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

Persistent

GoogleAdServingTest

Used to register what ads have been displayed to the user.

Session

pl_user_id

This cookie registers data on the visitor. The information is used to optimize advertisement relevance.

3 months

mc

Collects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads.

13 months

smxtrack

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

1 year

zuuid

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

1 year

zuuid_lu

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

1 year

i/adsct

The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through twitter advertisement content.

Session

ouuid_lu

Used in context with the "Ouuid" cookie in order to retarget the visitor with relevant ads or product promotions.

1 year

matchbidswitch

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

29 days

wfivefivec

Collects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads.

13 months

gwsi

Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.

1 year

A3

Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.

1 year

B

Collects anonymous data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The registered data is used to categorise the users' interest and demographical profiles with the purpose of customising the website content depending on the visitor.

1 year

GUC

Registers a unique ID that identifies the user's device during return visits. Used for conversion tracking and to measure the efficacy of online ads.

1 year

#Id#|tab:#GUID#

Used by Yieldify to enable the running of website optimisation tests.

Persistent

20#

Used by Yieldify to enable the running of website optimisation tests.

Persistent

global

Used by Yieldify to enable the running of website optimisation tests.

Session

sp

Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes.

1 year

GPS

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

1 day

VISITOR_INFO1_LIVE

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

179 days

YSC

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Session

yt-remote-cast-installed

Stores the user's video player preferences using embedded YouTube video

Session

yt-remote-connected-devices

Stores the user's video player preferences using embedded YouTube video

Persistent

yt-remote-device-id

Stores the user's video player preferences using embedded YouTube video

Persistent

yt-remote-fast-check-period

Stores the user's video player preferences using embedded YouTube video

Session

yt-remote-session-app

Stores the user's video player preferences using embedded YouTube video

Session

yt-remote-session-name

Stores the user's video player preferences using embedded YouTube video

Session

Unclassified Cookies

Once a new cookie is introduced, it is automatically included within this section until we appropriately categorise it.

Name

Purpose

Expiry

idt

Performance assessment of marketing campaigns, Recognition of users for advertising purposes

1 year

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.