Check before you travel
We advise customers to check their journey before travelling in the North West - Sunday 8 September
Short notice cancellations are expected in the North West on Sunday 8 September 2024 – please check before travelling.
Due to train crew being unavailable we are advising customers DO NOT TRAVEL on the following routes:
• Manchester Victoria – Stalybridge
• Manchester Victoria – Chester
• Manchester Piccadilly - Chester
• Manchester Piccadilly – Stoke
• Liverpool Lime Street – Blackpool North
Services on some routes in and around the North West may be subject to disruption and very short notice cancellations.
We encourage everyone to plan ahead and check journeys before travelling, particularly last trains of the day which may be earlier than usual and may be cancelled at short notice.
If you do travel, please leave yourself plenty of time to do so and don't rely on last services.
Trains currently showing may not run, our control teams are working to update the train plan but you should check closer to the time of travel.
National Rail Journey Planner Check Live Trains Check Timetables
Refunds and Delay Repay
If your train is cancelled, you can claim a full refund, (provided your ticket was purchased through Northern). More details can be found on the refunds page.
If your train is delayed you can claim a refund depending on the length of delay using the Delay Repay portal.
Recently, our performance and reliability have not been up to scratch and for that we are sorry. We are working hard to improve service reliability.