Christmas 2024 and New Year 2025 disruption

If you're planning to take the train over the Christmas and New Year period, please plan ahead and check before you travel - disruption is expected. 

There will likely be changes to train services across the rail network over the holiday season, with disruption on some days. 

You can find route-specific information by using the Journey Check tool, plan your journey through the Journey Planner  or view the Northern Timetables page

JOURNEY CHECK JOURNEY PLANNER VIEW TIMETABLES

 Updated 11/11/2024

Information about Christmas and New Year travel disruption will be added to this page when available.

Rail Replacement 

Rail replacement bus stop locations can be found on both the Useful Information Posters and, where installed, on dedicated green rail replacement posters at stations.

Please note rail replacement buses are unable to carry:

• Heavy luggage
• Non-folding bicycles, prams or scooters
• Animals (other than registered assistance dogs).

Please note that hot food, drinks, and alcoholic drinks cannot be consumed on bus services.

You can also visit the Help section for our current availability on accessible buses for planned engineering works.

Passenger Assist

Our Passenger Assist service is available from all affected stations for customers requiring mobility assistance. Where possible, we recommend booking assistance in advance by calling 0800 138 5560 (Text Relay 18001 0800 138 5560), 24 hours a day, 7 days a week or online. You can also book your travel assistance via the Passenger Assistance app.