Trains from Acklington
to Newark Northgate

0800 138 5560 text relay 18001 0800 138 5560

• Category B Station

partial step free access. Level access to Edinburgh platform, ramped access to Newcastle platform. Long step-free route between platforms via unlit road with no pavement, steep in places

03457 225 225 or 18001 03457 225 225 (Text relay service)

When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Advance booking advisable

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Lift available.

Newark Northgate has a RNIB Map for All located outside the main entrance to the left of the doors.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.