Trains from Allens West
to Birmingham New Street
From £62.20
Allens West to Birmingham New Streetby train on average takes 3 hrs 11 mins
Allens West to Birmingham New Street one way only
Cheapest Advance Single
from £62.20
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 69 minutes
- First train leaves Allens West at 06:01
- Last train leaves Allens West at 19:39
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Allens West to Birmingham New Street train times
| Last updated: 00:36:33
| Departs | Arrives | Train | Duration | ||
|---|---|---|---|---|---|
06:01 Allens West On Time | 09:28 Birmingham New Street On Time | Advance, Northern | 3h 27m, 1 change | ||
07:42 Allens West On Time | 11:06 Birmingham New Street On Time | Anytime Single, Northern | 3h 24m, 1 change | ||
08:39 Allens West On Time | 11:28 Birmingham New Street On Time | Anytime Single, Northern | 2h 49m, 1 change | ||
09:39 Allens West On Time | 13:05 Birmingham New Street On Time | Off-Peak Single, Northern | 3h 26m, 1 change | ||
10:39 Allens West On Time | 13:28 Birmingham New Street On Time | Off-Peak Single, Northern | 2h 49m, 1 change |
Allens West facilities
- Ticket office
- Ticket OfficeYes
- Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupYes
- Smartcard ValidatorNo
- Smartcard Comments
More information at www.northernrailway.co.uk/smart
- Penalty FaresPenalty fares apply for Northern
- Facilities
- Car ParkNo
- Seated AreaYes
- Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
- Station BuffetNo
- ToiletsNo
- Accessible toiletsNo
- Baby ChangeNo
- TelephonesYes
- Wi Fi
- Rail replacement locations
Pick Up/Drop Off at Greenfield Drive bus stop B located on Durham Lane.
What3words route.shipyards.pens.
- CCTVYes
- Toilets
- Accessible toiletsNo
- Staffing and customer services
- Staffing Levelunstaffed
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/08002006060 - Open
Open 0700-2200 7 days per week
- Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
- Information Services Open
Information available from Help Point 24/7.
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Platform 1
- Ticket gatesNo
- Bicycle Facilities
- Spaces8
- ShelteredNo
- CctvYes
- Location
Ramp Platform 2
- Annotation
4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
- TypeLockers
Stands
- Accessibility
- Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help AvailableNo
- Induction LoopYes
- Accessible Ticket MachinesNo
- Ramp For Train AccessYes
- Nearest stations with more facilitiesEaglescliffe
- Accessible toiletsNo
- Step Free Access
- Category B Station
- Station is unstaffed
However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.
To find our more about travelling around this station, please see the 360 map click here
- Ticket GatesNo
- Impaired Mobility Set DownYes
Step free access from car park to station entrance
- Wheelchairs AvailableNo
Birmingham New Street facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionYes
- Ticket MachineYes
- Smartcard IssuedNo
- Smartcard ValidatorNo
- Penalty Fares
- Luggage
- Contact Details
Url: https://www.left-baggage.co.uk/index/locations0121 314 0901 - AvailableYes
- Operator NameExcess Baggage Company
- Facilities
- Car ParkYes
- First Class Lounge
Located
On the paid concourse between Platforms 3 & 4
Tickets Accepted
Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
- Seated AreaNo
- Waiting RoomYes
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
- Station BuffetYes
Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.
- ToiletsYes
Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
These are located between:
- Platforms 2 - 3a (Blue Lounge)
- Platforms 10 - 11a (Yellow Lounge)
- Platforms 10 - 11b (Red Lounge)
- Accessible toiletsYes
Close to Platforms 1A and 12A and Platforms 10 and 11B
- Baby ChangeYes
Female toilets,Male toilets
- TelephonesYes
- Wi Fi
- Post BoxNo
No post box within the station. On exiting the station at the Corner of Stephenson St / Navigation St (for Victoria Square) head towards Pinfold Street for the nearest post office 0.2miles Post Office 1 Pinfold Street Birmingham West Midlands B2 4AA
- Atm MachineYes
ATM machines are located on the paid concourse
- ShopsYes
- Boots located on the main concourse, before the ticket barrier
- Camden Food located beyond the ticket barrier
- Costa located beyond the ticket barrier next to Platform 5b escalator
- Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10
- M&S Food located on the main concourse
- Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator
- The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator
- W H Smith located on the main concourse, before the ticket barrier
- CCTVYes
- Toilets
- AvailableYes
- Location
Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
These are located between:
- Platforms 2 - 3a (Blue Lounge)
- Platforms 10 - 11a (Yellow Lounge)
- Platforms 10 - 11b (Red Lounge)
- Accessible toiletsYes
Close to Platforms 1A and 12A and Platforms 10 and 11B
- Wifi
- Annotation
- AvailableYes
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Details
Url: http://www.lostproperty.org/locations.php0330 024 0215 - Operator NameExcess Baggage Company
- Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office - Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements - Customer Help PointsYes
Available at Customer Reception and station floorwalkers
- Ticket gatesYes
- Parking
- Contact Details
Url: http://www.apcoa.co.uk0345 077 4224 - Operator NameAPCOA Parking (UK) Limited
- NameShort Stay Car Park
- Spaces38
- Number Accessible Spaces0
- Accessible Spaces Note
There are no designated spaces in the short stay car park but there are four Blue Badge spaces by within the 'drop & go' area on the entrance off Hill Street
- Accessible Car Park EquipmentNo
- CctvYes
- Bicycle Facilities
- Spaces58
- ShelteredYes
- CctvYes
- Annotation
If you want to take your bicycle on the train, please check with the relevant train operator beforehand www.nationalrail.co.uk/cyclists
- TypeStands
- Accessibility
- Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ - Staff Help Available
Journey Care assistance is available prior to travel via the relevant Train Operator:
- Transport for Wales - 033 300 50 501, textphone 08457 585 369, Monday to Sunday 08:00 - 20:00
- CrossCountry- 0844 811 0125, textphone 0844 811 0126,Monday to Sunday 08:00 - 20:00
- London Northwestern Railway / West Midlands Railway- 0800 092 4260, textphone 0844 811 0134, Monday to Sunday 08:00 - 22:00
- Avanti West Coast - 08000 158 123, textphone 08000 158 124, Monday to Sunday 08:00 - 22:00
We can provide assistance at the station during the hours we're open to the public. Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243.
However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.
- Staff help available opening hoursMon-Sun 07:30 to 23:59
- Induction LoopYes
- Accessible Ticket MachinesNo
Staff available to assist where required.
- Height Adjusted Ticket Office CounterYes
Floorwalkers are available to assist all customers
- Ramp For Train AccessYes
- Accessible Taxis
Taxis drop off within the 'drop & go' off the Hill Street entrance.
The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit).
All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.
For more information visit Traintaxi
- Accessible Public Telephones
Located opposite Network Rail Reception on the main concourse
- Accessible toiletsYes
Close to Platforms 1A and 12A and Platforms 10 and 11B
- Step Free Access
The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.
All platforms have lifts and escalators
- Ticket GatesYes
Wide gates are available for wheelchair users, buggy's and passengers with luggage.
- Impaired Mobility Set DownYes
Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243.
Alternatively, please contact Passenger Assist of the relevant train operator:
- West Midlands Railway - 0800 024 8998
- Avanti West Coast - 0800 0158 123
- Wheelchairs AvailableYes
- First Class lounge
- Details
Located
On the paid concourse between Platforms 3 & 4
Tickets Accepted
Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.