Trains from Allens West
to Ely
From £38.10
Allens West to Ely by train on average takes 3 hrs 11 mins
Allens West to Ely one way only
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Route info - Did you know!
- Trains depart every 54 minutes
- First train leaves Allens West at 06:01
- Last train leaves Allens West at 19:02
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Allens West to Ely train times
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Allens West facilities
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Ticket office
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Ticket OfficeYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up/Drop Off adjacent to Level Crossing
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platform 1
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Ticket gatesNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Ramp Platform 2
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Annotation
4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Nearest stations with more facilitiesEaglescliffe
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Station is unstaffed
However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Wheelchairs AvailableNo
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Ely facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There is a waiting room on platform 1 and a waiting room on platforms 2 and 3
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TrolleysYes
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Station BuffetYes
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ToiletsYes
Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
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Accessible toiletsYes
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Baby ChangeYes
Female toilets
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TelephonesNo
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Wi FiYes
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Post BoxYes
Post box is located on Platform 1
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Tourist InformationNo
Ely town centre
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Atm MachineNo
Nearest ATM is at Tesco which is across the car park
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ShopsYes
Newsagent on platform 1. Large Tesco supermarket next door to the main car park
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Rail replacement locations
Replacement transport stop at station entrance
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from ticket office
Yes - from information point
Yes - from help point -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On each platform
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 131
Number Accessible Spaces: 7
Accessible Spaces Note:Parking is free for disabled customers displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £7.50
Daily: £8.50
Weekly: £32.00
Monthly: £119.00
Three Monthly: £337.00
Annual: £1,181.00
Saturday: £6.00
Sunday: £6.00
Note:£12 Weekend fare (from 1000 Friday - 0400 Monday)
£60.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 4
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Annual: £1,680.00
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Bicycle Facilities
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Spaces330
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ShelteredYes
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CctvNo
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Location
In station car park
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TypeCompounds
Stands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during train service hours. Booking is recommended.
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Staff help available opening hoursMon-Sat 05:15 to 01:00
Sun 08:00 to 01:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms via a ramped subway.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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