Trains from Altrincham
to Great Bentley
Book your tickets
Altrincham facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting RoomNo
-
Station BuffetNo
-
ToiletsYes
These toilets are operated by TFGM, they are open 24/7 and are in the bus station
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Rail Replacement Services will arrive and depart from Stand A at Altrincham bus station.
-
CCTVNo
-
-
Toilets
-
AvailableYes
-
Location
These toilets are operated by TFGM, they are open 24/7 and are in the bus station
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
-
Passenger Information SystemsDepartureScreens
-
Customer Help PointsNo
-
Ticket gatesNo
-
-
Parking
-
Contact Details0800 200 6060
-
Operator NameNorthern
-
NameStation Car Park
-
Spaces45
-
Number Accessible Spaces3
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredNo
-
CctvYes
-
Location
Platform 1
-
TypeStands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableYes
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Height Adjusted Ticket Office CounterNo
staff make every effort to provide assistance for disabled passengers requiring tickets.
-
Ramp For Train AccessYes
-
Accessible toiletsNo
-
Step Free Access
- Category A Station
Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
-
Great Bentley facilities
-
Ticket office
-
Ticket OfficeNo
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard TopupYes
-
Smartcard ValidatorYes
-
Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
-
Penalty FaresPenalty fares apply for LE
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting RoomNo
-
Station BuffetNo
-
ToiletsYes
Toilets are located on Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze). Planned opening times for toilet facilities at this station are:
Monday to Friday 07:00-13:00Saturday ClosedSunday and Bank Holidays Closed
Please note that due to any unforeseen circumstances, these planned opening times are subject to change.
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stops on Plough Road, before the level crossing.
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
Toilets are located on Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze). Planned opening times for toilet facilities at this station are:
Monday to Friday 07:00-13:00Saturday ClosedSunday and Bank Holidays Closed
Please note that due to any unforeseen circumstances, these planned opening times are subject to change.
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Detailshttps://www.greateranglia.co.uk/lost-property
-
Information Available From StaffYes - from help point
-
Information Services Open
Help points at this station are available for customers to use 24/7
-
Passenger Information SystemsDepartureScreens
-
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze) - Just beyond the sheltered waiting area but before the toilets, fixed to the platform-facing wall of the former station building
-
Ticket gatesNo
-
-
Parking
-
Contact Details0845 600 7245
-
Operator NameGreater Anglia
-
Spaces6
-
ChargesFree
-
Number Accessible Spaces1
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredYes
-
CctvYes
-
Location
There is a sheltered cycle parking area with five cycle stands which can be located next to the entrance to Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze).
-
TypeStands
-
-
Accessibility
-
Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help AvailableYes
-
Induction LoopYes
-
Accessible Ticket MachinesYes
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
-
Ramp For Train AccessYes
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Nearest stations with more facilitiesColchester
-
Accessible toiletsNo
-
Step Free Access
This station has step free access to both platforms from Plough Road, with approximately 30 metres between the two entrances which are either side of the level crossing.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.