Trains from Altrincham
to Heckington
Book your tickets
Altrincham facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsYes
These toilets are operated by TFGM, they are open 24/7 and are in the bus station
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Rail Replacement Services will arrive and depart from Stand A at Altrincham bus station.
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CCTVNo
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Toilets
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AvailableYes
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Location
These toilets are operated by TFGM, they are open 24/7 and are in the bus station
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces45
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Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Platform 1
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff make every effort to provide assistance for disabled passengers requiring tickets.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category A Station
Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
This station has Barrow or Level crossing. We do not recommend that you use it without assistance.
Heckington facilities
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Ticket office
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Ticket OfficeNo
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
no
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
In the station car park.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
AvailableNo
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
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Customer Help PointsYes
both platforms
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Ticket gatesNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesNo
no
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Height Adjusted Ticket Office CounterNo
no
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Ramp For Train AccessNo
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Accessible TaxisNo
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Accessible Public Telephones
none
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Accessible toiletsNo
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Step Free Access
Level access to Skegness bound platform. Foot crossing only to Grantham bound platform.
Category B. This station has a degree of step free access to the platform which may be in both directions or in one direction only - please check for details. The station has a barrow crossing over the track and we strongly recommend that you do not use it without assistance. To book passenger assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance.
This station doesn't have tactile paving at the edges of the platforms.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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