Trains from Altrincham
to New Holland
Book your tickets
Altrincham facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsYes
These toilets are operated by TFGM, they are open 24/7 and are in the bus station
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Rail Replacement Services will arrive and depart from Stand A at Altrincham bus station.
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CCTVNo
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Toilets
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AvailableYes
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Location
These toilets are operated by TFGM, they are open 24/7 and are in the bus station
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces45
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Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Platform 1
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff make every effort to provide assistance for disabled passengers requiring tickets.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category A Station
Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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New Holland facilities
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Ticket office
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Ticket OfficeYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
No waiting rooms at the station. Shelters provided on the 1 and only platform.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in the layby outside the Lincoln Castle Hotel
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
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Information Services Open
Information available from Help Point 24/7.
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Customer Help PointsYes
Platform 1
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces7
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces4
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ShelteredNo
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CctvYes
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Location
Station entrance.
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Annotation
From Sunday 20 May 2018, if you're travelling with TransPennine Express and would like to bring your bike on board, you'll need to reserve a space for it in advance.
Bike reservations will remain free of charge.
How to book a bike space:
Customers can make a reservation using the methods below, and must do so at least 24 hours in advance of travel:
By phone:- Call 0345 600 1671 (select Option 3)
Online: - When you're buying tickets through tpexpress.co.uk you will be given the option to book a space for your bike.
At the booking office: - Bike reservations can be requested at any booking office.
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesBarton-on-Humber
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Accessible toiletsNo
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Step Free Access
Category A station, Station is unstaffed. Access to the station is via the main road which is step free so no problem for disabled customers onto the only platform.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Access to the station is via the main road which is step free so no problem for disabled customers onto the only platform. Unable to convey wheelchairs on the first services.
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