Trains from Altrincham
to Rotherhithe
Book your tickets
Altrincham facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsYes
These toilets are operated by TFGM, they are open 24/7 and are in the bus station
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Rail Replacement Services will arrive and depart from Stand A at Altrincham bus station.
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CCTVNo
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Toilets
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AvailableYes
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Location
These toilets are operated by TFGM, they are open 24/7 and are in the bus station
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces45
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Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces8
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ShelteredNo
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CctvYes
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Location
Platform 1
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff make every effort to provide assistance for disabled passengers requiring tickets.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category A Station
Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Rotherhithe facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 2
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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Post BoxNo
Post Office located nearby
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Tourist InformationYes
Some local information in Brunel Museum in Railway Avenue, next door to the station.
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ShopsNo
High street shops
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Rail replacement locations
Use bus stop Y in Lower Road for southbound services to New Cross/New Cross Gate
Use bus stop D in Canada Water bus station for northbound services to Dalston Junction/Dalston Kingsland
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
AvailableNo
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
One help point on each platform, one in main ticket hall, one on landing at foot of stairs/escalator.
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Ticket gatesYes
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Bicycle Facilities
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Spaces3
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ShelteredNo
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CctvYes
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 05:35 to 00:44
Sat,Sun 24h -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessNo
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
Step-free access between street and ticket office only.
There are steps from the foot of the escalator to/from platform level.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.