Trains from Ashington
to Thetford
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Route info - Did you know!
- Trains depart every 59 minutes
- First train leaves Ashington at 06:31
- Last train leaves Ashington at 18:00
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Ashington to Thetford train times
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Station Message
Ashington Station AlertNEW STATION - NOT YET OPEN
This station is expected to open during 2024. More details will be added to this page when they become available.
Ashington facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Customer Help PointsYes
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Ticket gatesNo
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
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Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableNo
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Thetford facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting rooms are located in the station buildings and are under the canopy on Platform 1 (for trains towards Norwich), and next to the ticket office on Platform 2 (for trains towards Ely and Cambridge).
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Station BuffetNo
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ToiletsYes
The female and accessible toilets are located in the station building and are accessed via the waiting room on Platform 1 (for trains towards Norwich). A radar key is not required to access the accessible toilet facility. Male toilets are located on Platform 2 (for trains towards Ely and Cambridge). All toilets at this station are scheduled to be open at the following times:
Weekdays (Mon - Fri) 07:00 : 13:00Saturday 07:00 : 13:00Sunday closed
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Rail replacement bus services pick up and drop off in the middle of the station car park.
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CCTVYes
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Toilets
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AvailableYes
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Location
The female and accessible toilets are located in the station building and are accessed via the waiting room on Platform 1 (for trains towards Norwich). A radar key is not required to access the accessible toilet facility. Male toilets are located on Platform 2 (for trains towards Ely and Cambridge). All toilets at this station are scheduled to be open at the following times:
Weekdays (Mon - Fri) 07:00 : 13:00Saturday 07:00 : 13:00Sunday closed
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Information is available from the ticket office during scheduled opening hours. Help points at this station are available for customers to use 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards Norwich) - Between the steps and waiting room / toilets, fixed to the platform-facing wall of the station building
- Platform 2 (for trains towards Ely and Cambridge) - Next to the yellow boarding ramp and below the customer information screen, fixed to the platform-facing wall of the station building
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Ticket gatesNo
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Parking
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Contact DetailsEmail Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/thetford-station-g-anglia/ -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces35
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ChargesOff-peak: £3.70
Daily: £3.70
Weekly: £14.00
Monthly: £46.00
Three Monthly: £130.00
Annual: £450.00
Saturday: £3.70
Sunday: £3.70 -
Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces40
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ShelteredYes
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CctvNo
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Location
There are ten cycle stands on Platform 1 (for trains towards Norwich), located underneath the footbridge steps. Another ten cycle stands have been temporarily moved from underneath the footbridge steps on Platform 2 (for trains towards Ely and Cambridge) to the opposite end of the same platform, beyond the main station building.
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
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Staff help available opening hoursMon-Sat 07:00 to 13:30
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesElyNorwich
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Accessible toiletsNo
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Step Free Access
There is step free access from the carpark to Platform 2 (for trains towards Ely and Cambridge) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath that leads to / from Croxton Road and this is the route that customers with restricted mobility are advised to use, as the other path that leads to / from Station Lane is along an unsurfaced road without a footpath.
This station is a category B2 station according to ORR station classification system: https://www.orr.gov.uk/media/10955
Assistance meeting point is at the ticket office (during opening hours), or alternatively on the platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.