Trains from Billingham
to Alexandra Palace
From £88.00
Billingham to Alexandra Palaceby train on average takes 4 hrs 21 mins
Billingham to Alexandra Palace one way only
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Route info - Did you know!
- Trains depart every 40 minutes
- First train leaves Billingham at 07:08
- Last train leaves Billingham at 20:44
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Billingham to Alexandra Palace train times
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Billingham facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Bus stops on Marsh House Avenue; Tesco side for Middlesbrough, opposite side for Hartlepool
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces8
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces3
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ShelteredNo
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CctvYes
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Location
Next to drop off point
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Annotation
There are lockers available at the station. They must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton borough council on 01642 528499.
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Station is unstaffed
- Please note there are no tactile pavings at this station
The station has two lifts one on each platform and a footbridge over the tracks
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No access for wheelchair bound customers as the access to the platforms is via a stepped footbridge to an island platform
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Wheelchairs AvailableNo
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Alexandra Palace facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
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TravelcardZone 3
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Penalty Fares
Url: https://www.greatnorthernrail.com/penaltyfaresTLGN
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
A heated waiting room is available on platforms 3 & 4, during staffed hours.
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Station BuffetYes
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.
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Atm MachineYes
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ShopsYes
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/2mMluegSAdwbVrP7jLh6Nu/c956a2c691dea50152b9f929e58e2a0e/2024-06_CI_GN_RRB_AAP_DR.pdf
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
The Assistance Meeting Point is in the Ticket Hall, next to the taxi office.
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Ticket gatesYes
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Bicycle Facilities
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Spaces5
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ShelteredNo
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CctvYes
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Location
Located inside the booking office, and opposite booking office.
Cycles are left at owners risk. Abandoned cycles may be removed.
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TypeStands
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Accessibility
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Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Staffed from first to last train.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessNo
It is not possible to provide level access between train and platform at this station.
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is in the Ticket Hall, next to the taxi office.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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