Trains from Bolton Train Station
to Parkgate
Book your tickets
Station Message
LiftThe lift to platforms 1 and 3 at Bolton station is being replaced. During this time, passengers alighting at these platforms who require step-free access are advised to travel to Salford Crescent to board a service that will return to Bolton on platforms 4 and 5 where there is step-free access.
Passengers who need step-free access are advised to allow extra time for their journeys and where possible, book assisted travel in advance with their train operator. Extra staff will be at the station to help passengers safely use the stairs.
For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560. For more information about this project, please see here.
Bolton Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
2 waiting rooms between platforms 1 & 3, one waiting room between platforms 4 & 5
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TrolleysNo
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Station BuffetYes
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ToiletsYes
Toilets on platforms 4, and 3 serving the whole station
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Accessible toiletsYes
Accessible toilets, platform 4 (for 4&5), platform 3 and platform1
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Baby ChangeYes
Baby change is available in all accessible toilets
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TelephonesNo
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Wi Fi
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Tourist InformationNo
East Lancashire Railway Preservation Society is based here tel 0161 7647790. or online at east-lancs-rly.co.uk
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ShopsYes
Newsagent
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Rail replacement locations
Newport Street stop, at stand AA
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets on platforms 4, and 3 serving the whole station
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Accessible toiletsYes
Accessible toilets, platform 4 (for 4&5), platform 3 and platform1
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from information point
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Information Services Open
Information available 0700 - 2300 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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NameParking is not available.
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Spaces0
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces109
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ShelteredYes
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CctvYes
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Location
Platform 1,3,4 and 5
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Annotation
04:00 - 00:00
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TypeStands
Racks
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible toiletsYes
Accessible toilets, platform 4 (for 4&5), platform 3 and platform1
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Step Free Access
- Category A Station
this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownYes
Newport Street
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Wheelchairs AvailableYes
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Parkgate facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionNo
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Ticket MachineNo
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Oyster Pre PayNo
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Oyster ValidatorNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Facilities
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Car ParkYes
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First Class LoungeNo
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Seated AreaNo
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Waiting RoomNo
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TrolleysNo
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Station BuffetNo
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ToiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
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Web KioskNo
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Post BoxNo
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Tourist Information OfficeNo
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Atm MachineNo
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Bureau De ChangeNo
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ShopsNo
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Rail replacement locations-
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Staffing and customer services
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Lost propertyYes
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AvailableNo
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Ticket gatesNo
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Parking
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Contact Details
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Spaces0
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