Trains from Brampton (Cumbria)
to London Paddington
From £51.00

0800 138 5560 text relay 18001 0800 138 5560

• Category B Station

No problems for disabled or wheelchair users as the access to the platforms is via level access. The Newcastle platform is adjacent to the station entrance and car park, however the platform toward Carlisle is a round journey of 3 miles by road.

To find our more about travelling around this station, please see the 360 map click here

Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Great Western Railway - 0800 197 1329 Heathrow Express - 0208 757 2700.

Our Passenger Assistance meeting point is in our station reception area by Platform 1 and is open 7 days a week from 07:00 - 23:00. From 23:00 - 07:00, passengers requiring assistance can call the Shift Station Manager on 07799 337435. The meeting point for Passenger Assist during these hours will be on Platform 1 outside the Passenger Assist / Station Reception and The Taxi Rank area.

There are information and help points phones throughout the station, including platforms and Taxi ranks. They are large circular White and Yellow phones.

All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.