Trains from Broad Green
to Inverness
Book your tickets
Station Message
Station UpdatePlease note, the subway and the ticket office will be closed until winter 2024 as the station is being made accessible.
As platform 1 at the station is inaccessible and unstaffed, customers with accessibility requirements are advised to call the Northern Trains Customer Experience team on 0800 200 6060.
Broad Green facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
waiting room and shelter on the Manchester side
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
For Warrington, Buses Pick Up / Drop Off at the bus stop outside the station entrance. Towards Liverpool, buses pick up at the bus stop outside the Turnpike Tavern.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces127
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ChargesFree
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Number Accessible Spaces8
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Accessible Spaces Note
2 Electric Vehicle Charging Spaces
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvYes
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Location
Next to ticket office
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Station is unstaffed during refurbishment works, due for completion in Winter 2024
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
PLEASE NOTE _ This station is closed and unstaffed until Winter 2024 for major refurbishment - To Liverpool platform : level access from street level. To Wigan platform via footpath from Seymour Road or Jubilee Avenue from ticket office under road bridge and first left, 500 metres. Or via underpass 32 steps level under the track then 30 steps.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Inverness facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for SR
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Facilities
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Car ParkYes
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First Class LoungeNo
Caledonian Sleeper only
There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road.
Tickets Accepted
Caledonian Sleeper First Class ticket holders
Refreshments
Complimentary snacks and refreshments
Facilities
Free WiFi, showers
Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts.
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Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key.
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Seated AreaYes
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Waiting RoomYes
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TrolleysYes
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Station BuffetYes
Costa Coffee, WH Smith, bar
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ToiletsYes
The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
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Post BoxYes
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Tourist InformationYes
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Atm MachineYes
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ShopsNo
WHSmith, Barber shop, Mailboxes shop, PhotoMe photo booth
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Rail replacement locations
Buses pick up/drop off from the Eastgate side of the station at the short stay car park. Entrance via Millburn Road.
Please click on the below link for the exact bus pick up location:-
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameScotRail
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NameStation Car Park
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Spaces60
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ChargesPer Hour: £1.20
Daily: £6.00 -
Number Accessible Spaces3
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Accessible Spaces Note
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces40
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ShelteredYes
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CctvNo
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Annotation
Discounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419160 for more information
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TypeLockers
Stands
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Accessibility
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Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 04:45 to 00:15
Sun 09:00 to 00:15 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates.
Please take care when boarding / alighting from the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Blue Badge parking bays: 3
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Ticket GatesYes
Ticket gates to all platforms
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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First Class lounge
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AvailableNo
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Details
Caledonian Sleeper only
There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road.
Tickets Accepted
Caledonian Sleeper First Class ticket holders
Refreshments
Complimentary snacks and refreshments
Facilities
Free WiFi, showers
Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts.
--
Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key.
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.