Broad Green to London Paddington Train Tickets & Timetables

Broad Green to London Paddington

Quick Links

Book your tickets

Station Message

Station Update

Please note, the subway and the ticket office will be closed until winter 2024 as the station is being made accessible.

As platform 1 at the station is inaccessible and unstaffed, customers with accessibility requirements are advised to call the Northern Trains Customer Experience team on 0800 200 6060.

Broad Green facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  waiting room and shelter on the Manchester side
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Broad Green station
- Rail replacement locations
  
  For Warrington, Buses Pick Up / Drop Off at the bus stop outside the station entrance. Towards Liverpool, buses pick up at the bus stop outside the Turnpike Tavern.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Information available from Help Point 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Platforms 1&2
- Ticket gates
  
  No
Parking
- Contact Details
  
  https://www.nationalrail.co.uk/
- Spaces
  
  127
- Charges
  
  Free
- Number Accessible Spaces
  
  8
- Accessible Spaces Note
  
  2 Electric Vehicle Charging Spaces
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Next to ticket office
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  Station is unstaffed during refurbishment works, due for completion in Winter 2024
- Staff help available opening hours
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  PLEASE NOTE _ This station is closed and unstaffed until Winter 2024 for major refurbishment - To Liverpool platform : level access from street level. To Wigan platform via footpath from Seymour Road or Jubilee Avenue from ticket office under road bridge and first left, 500 metres. Or via underpass 32 steps level under the track then 30 steps.
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  No designated area is provided. The station front may be used for set down purposes.
- Wheelchairs Available
  
  No

Station Message

London Paddington Ticket Office Reduced Opening Hours

London Paddington ticket office will have the following changes to planned opening hours:

Saturday 16th November 06:10 - 21:00

Sunday 17th November 07:40 - 21:00

Monday 18th to Saturday 23rd November 06:10 - 21:00

Tickets can be bought from the ticket machine or digitally.

London Paddington facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Travelcard
  
  Zone 1
- Penalty Fares
  
  Train Operator: NR
  Url: https://www.gwr.com/help-and-support/penalties-and-enforcements
Luggage
- Contact Details
  
  Url: https://www.excess-baggage.com/
  
  020 3468 4709
- Available
  
  Yes
- Operator Name
  
  Excess Baggage Company
Facilities
- Car Park
  
  Yes
- First Class Lounge
  
  Located
  Platform 1.
  Tickets Accepted
  All First Class.
  Facilities
  The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.
  The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.
  There is a large screen TVs showing Sky News and also a departures board showing train times.
  The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.
  There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.
  Refreshments
  Bar offering complimentary refreshments.
  Wi-Fi
  Available.
  Showers
  No.
  Concessions for Standard Class sleeper customers
  Yes.
- Seated Area
  
  Yes
- Waiting Room
  
  Platform 12
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
  
  Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
- Toilets
  Yes
  Accessible toilets are located on Platforms' 1 and 12.
  A Changing Places facility is located on Platform 12.
  There are dedicated breastfeeding rooms / Parent & Baby rooms;
  - within the Ladies toilets on Platform 1
  - within the public toilets on Platform 12.
- Accessible toilets
  
  Yes
  
  Accessible toilets are located on Platforms 1 and 12.
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around London Paddington station
- Atm Machine
  
  Yes
  
  Located on concourse
- Shops
  
  Yes
  
  News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  Accessible toilets are located on Platforms' 1 and 12.
  A Changing Places facility is located on Platform 12.
  There are dedicated breastfeeding rooms / Parent & Baby rooms;
  - within the Ladies toilets on Platform 1
  - within the public toilets on Platform 12.
- Accessible toilets
  
  Yes
  
  Accessible toilets are located on Platforms 1 and 12.
Wifi
- Annotation
  
  Find WiFi Hotspots around London Paddington station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0330 024 0215
- Operator Name
  
  Excess Baggage Company
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0345 165 2030
  
  W2 6AA
- Operator Name
  
  APCOA Parking (UK) Limited
- Name
  
  Station Car Park
- Spaces
  
  152
- Number Accessible Spaces
  
  7
- Accessible Spaces Note
  
  Parking is chargeable for all vehicles
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  682
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  On platform 8/9 and 10
- Annotation
  
  Spaces are available on platforms 8, 9, 10 & 11 for all station users.
- Type
  
  Compounds
  Stands
Accessibility
- Helpline
  
  If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Great Western Railway - 0800 197 1329 Heathrow Express - 0208 757 2700.
  Our Passenger Assistance meeting point is in our station reception area by Platform 1 and is open 7 days a week from 07:00 - 23:00. From 23:00 - 07:00, passengers requiring assistance can call the Shift Station Manager on 07799 337435. The meeting point for Passenger Assist during these hours will be on Platform 1 outside the Passenger Assist / Station Reception and The Taxi Rank area.
  There are information and help points phones throughout the station, including platforms and Taxi ranks. They are large circular White and Yellow phones.
- Staff help available opening hours
  
  Mon-Sun 24h
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
- Accessible Public Telephones
  
  Main Concourse
- Accessible toilets
  
  Yes
  
  Accessible toilets are located on Platforms 1 and 12.
- Step Free Access
  
  Disabled passengers can access all areas of the station via lifts and escalators. There is level access to all platforms including access to the London Underground via lifts and escalators.
  All exits in the station are able to be accessed by disabled passengers.
- Ticket Gates
  
  Yes
  
  Platforms 1, 8 & 9 don't have ticket gates but all gates are wide have access
- Impaired Mobility Set Down
  
  Yes
  
  There is a staffed drop-off point at the Taxi Deck above Platform 12.
  Mobility assistance is available from this point. It is preferred if this assistance is booked in advance on 0800 197 1329.
  Opening Times
  Monday - Friday 07:00 - 23:00
  Saturday & Sunday 07:00 - 23:00.
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  
  Located
  Platform 1.
  Tickets Accepted
  All First Class.
  Facilities
  The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.
  The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.
  There is a large screen TVs showing Sky News and also a departures board showing train times.
  The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.
  There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.
  Refreshments
  Bar offering complimentary refreshments.
  Wi-Fi
  Available.
  Showers
  No.
  Concessions for Standard Class sleeper customers
  Yes.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Trains from Broad Greento London Paddington

Broad Green to London Paddington

Quick Links

Book your tickets

Station Message

Broad Green facilities

Station Message

London Paddington facilities

Northern App

Northern App

Trains from Broad Green
to London Paddington