Trains from Broad Green
to Newport (South Wales)
Book your tickets
Station Message
Station UpdatePlease note, the subway and the ticket office will be closed until winter 2024 as the station is being made accessible.
As platform 1 at the station is inaccessible and unstaffed, customers with accessibility requirements are advised to call the Northern Trains Customer Experience team on 0800 200 6060.
Broad Green facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
waiting room and shelter on the Manchester side
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
For Warrington, Buses Pick Up / Drop Off at the bus stop outside the station entrance. Towards Liverpool, buses pick up at the bus stop outside the Turnpike Tavern.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces127
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ChargesFree
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Number Accessible Spaces8
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Accessible Spaces Note
2 Electric Vehicle Charging Spaces
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvYes
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Location
Next to ticket office
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Station is unstaffed during refurbishment works, due for completion in Winter 2024
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
PLEASE NOTE _ This station is closed and unstaffed until Winter 2024 for major refurbishment - To Liverpool platform : level access from street level. To Wigan platform via footpath from Seymour Road or Jubilee Avenue from ticket office under road bridge and first left, 500 metres. Or via underpass 32 steps level under the track then 30 steps.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Station Message
The lifts are out of order between platforms 2 and 3 at Newport (South Wales) station.
Newport (South Wales) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
Food outlet (available on platforms 2 and 3).
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ToiletsYes
The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxNo
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Atm MachineNo
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ShopsYes
Newsagent (available on platforms 2 and 3).
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Rail replacement locations
The rail replacement bus stop is a local coach stop on Queensway near the station taxi rank.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: High Street
Spaces: 20
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Fri 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Godfrey Road
Spaces: 246
Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/ for further information.
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Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces62
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ShelteredYes
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CctvYes
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Location
Cycle parking at Newport station is in two locations.
25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy
6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Monday to Friday 04:30 to 01:00
Saturday 04:30 to 00:01
Sunday 07:30 to 01:00
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Staff help available opening hoursMon-Sat 24h
Sun 08:00 to 23:59 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public Telephones
The pay phone is located on platforms 2 and 3.
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Step Free Access
Category B1
Step free access is available to all platforms via lifts.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Set down and pick up in the short-stay station car park, located off Queensway.
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Wheelchairs AvailableYes
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