Trains from Broad Green
to Shippea Hill
Book your tickets
Station Message
Station UpdatePlease note, the subway and the ticket office will be closed until winter 2024 as the station is being made accessible.
As platform 1 at the station is inaccessible and unstaffed, customers with accessibility requirements are advised to call the Northern Trains Customer Experience team on 0800 200 6060.
Broad Green facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
waiting room and shelter on the Manchester side
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
For Warrington, Buses Pick Up / Drop Off at the bus stop outside the station entrance. Towards Liverpool, buses pick up at the bus stop outside the Turnpike Tavern.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces127
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ChargesFree
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Number Accessible Spaces8
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Accessible Spaces Note
2 Electric Vehicle Charging Spaces
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvYes
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Location
Next to ticket office
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Station is unstaffed during refurbishment works, due for completion in Winter 2024
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
PLEASE NOTE _ This station is closed and unstaffed until Winter 2024 for major refurbishment - To Liverpool platform : level access from street level. To Wigan platform via footpath from Seymour Road or Jubilee Avenue from ticket office under road bridge and first left, 500 metres. Or via underpass 32 steps level under the track then 30 steps.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Station Message
Shippea Hill receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest station with a more frequent service is Ely.
Shippea Hill facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
-
Rail replacement locations
Rail replacement bus services do not serve this station. Customers are advised to use either Brandon or Ely stations for rail replacement services.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Information Services Open
Help points at this station are available for customers to use 24/7
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards Norwich) - Next to the ramped entrance to this platform, fixed to the grey post beneath the customer information screen
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Ticket gatesNo
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Parking
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Contact Details0345 600 7245
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Operator NameGreater Anglia
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NameStation Car Park
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Spaces6
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ChargesFree
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvNo
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Location
There is one cycle stand outside the ramped entrance to Platform 1 (for trains towards Norwich).
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesEly
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Accessible toiletsNo
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Step Free Access
This station has step free access to both platforms from Mildenhall Road, with approximately 30 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.