Broad Green to Wivelsfield Train Tickets & Timetables

Broad Green to Wivelsfield

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Station Message

Station Update

Please note, the subway and the ticket office will be closed until winter 2024 as the station is being made accessible.

As platform 1 at the station is inaccessible and unstaffed, customers with accessibility requirements are advised to call the Northern Trains Customer Experience team on 0800 200 6060.

Broad Green facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  waiting room and shelter on the Manchester side
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Broad Green station
- Rail replacement locations
  
  For Warrington, Buses Pick Up / Drop Off at the bus stop outside the station entrance. Towards Liverpool, buses pick up at the bus stop outside the Turnpike Tavern.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Information available from Help Point 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Platforms 1&2
- Ticket gates
  
  No
Parking
- Contact Details
  
  https://www.nationalrail.co.uk/
- Spaces
  
  127
- Charges
  
  Free
- Number Accessible Spaces
  
  8
- Accessible Spaces Note
  
  2 Electric Vehicle Charging Spaces
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Next to ticket office
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  Station is unstaffed during refurbishment works, due for completion in Winter 2024
- Staff help available opening hours
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  PLEASE NOTE _ This station is closed and unstaffed until Winter 2024 for major refurbishment - To Liverpool platform : level access from street level. To Wigan platform via footpath from Seymour Road or Jubilee Avenue from ticket office under road bridge and first left, 500 metres. Or via underpass 32 steps level under the track then 30 steps.
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  No designated area is provided. The station front may be used for set down purposes.
- Wheelchairs Available
  
  No

Wivelsfield facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
- Penalty Fares
  
  Penalty fares apply for SN, TL
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
- Waiting Room
  
  A heated waiting area is available in the ticket hall during staffed hours.
  Unheated shelters available on platform 1 and 2.
- Station Buffet
  
  No
- Toilets
  
  Yes
  
  Located on platform 2. These toilets are open during staffed hours.
- Accessible toilets
  
  Toilets may only be available during staffed hours at some locations.
- Telephones
  
  No
- Wi Fi
  
  No
  
  There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
- Rail replacement locations
  
  https://assets.nationalrail.co.uk/e8xgegruud3g/jXW8Wx004CtjxPOxtRQnk/c6985833e8e6744dba27a624e8801371/2023-09_CI_SN_RRB_WVF_DR.pdf
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  Located on platform 2. These toilets are open during staffed hours.
- Accessible toilets
  
  Toilets may only be available during staffed hours at some locations.
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Annotation
  If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
  Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
  If you have found an item of lost property, please hand it in to a member of staff.
- Contact Details
  If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
  As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
  If you have found an item of lost property, please hand it in to a member of staff.
  
  Url: https://www.southernrailway.com/lostproperty
- Available
  
  Yes
- Operator Name
  
  Southern
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  The Assistance Meeting Point is between the booking hall and the subway entrance.
- Ticket gates
  
  No
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Bike racks can be found at the bottom of the stairs, leading to the ticket office and platform 2.
  Cycles are left at owners risk. Abandoned cycles may be removed.
- Type
  
  Stands
  Racks
Accessibility
- Helpline
  For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
  - Phone - 0800 138 1016
  - Textphone - 0800 138 1018
  https://www.southernrailway.com/travel-information/travel-help/assisted-travel
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
  If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
  - pressing the 'emergency & assisted travel' Help Point button
  - calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  - texting us on 07970 511077
  We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
  Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
- Staff help available opening hours
  
  Mon-Sat 06:10 to 19:35
  Sun 07:30 to 16:45
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
  Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Ramp For Train Access
  Yes
  A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.
  You can arrange assistance by:
  - Pressing the "œemergency & assisted travel" button on a station Help Point
  - Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
  - Texting us on 07970 511077
- Accessible Taxis
  
  No
- Accessible toilets
  
  Toilets may only be available during staffed hours at some locations.
- Step Free Access
  
  This is a Category B3 station: Step free access to platform 2 (to Brighton/Lewes) via ramp accessed from Gordon Road. Steps only to platform 1 (to London). No step free access between platforms.
  The Assistance Meeting Point is between the booking hall and the subway entrance.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
  
  Located at the accessible entrance to platform 2
- Wheelchairs Available
  
  No

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Trains from Broad Greento Wivelsfield

Broad Green to Wivelsfield

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Station Message

Broad Green facilities

Wivelsfield facilities

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Trains from Broad Green
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