Trains from Broomfleet
to Hayes & Harlington
Book your tickets
Broomfleet facilities
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Ticket office
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Ticket OfficeYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off next to the Level Crossing (Taxis Only)
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
Platform 2
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Nearest stations with more facilitiesGilberdykeBrough
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to the platforms is via ramps. However, the footpath into the station is very narrow and not suitable for wheelchairs, and there is a level crossing involved. Step free access from car park to station entrance
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance
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Station Message
The staircase to the station car park is current closed for essential maintenance. An alternative walking route is available, speak to a member of staff at the station for more information.
Hayes & Harlington facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards can only be purchased from ticket machines.
Zone 5
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available
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TravelcardZone 5
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
Platform 3- A waiting room is available, Multiple uncovered seats available on across platform.
Platform 4- Waiting Shelters located on across platform, Multiple uncovered seats available on across platform.
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Waiting RoomYes
- An accessible, heated waiting room with automatic door opening is located on Platform 3.
- The waiting room is open from first to last train.
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Station BuffetNo
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ToiletsYes
- Toilets are located on platform 4&5
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Accessible toiletsYes
An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/5wp5cyeUfgqvxjIRiQZQbk/7c650bed73c0594c2c1bcb10efbe003a/MTR220613d_Bus_Routes_for_Rail_Strike__Hayes_.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
- Toilets are located on platform 4&5
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Accessible toiletsYes
An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://tfl.gov.uk/help-and-contact/lost-property
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staff assistance is available from first train until last.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.sabaparking.co.uk/car-park/hayes-and-harlington-station-car-park-tfl03301235247 -
Operator NameSaba Parking Services UK Ltd
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Spaces121
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.
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Step Free Access
- Accessibility Category A. This station has step free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3,4 and 5.
- Wheelchairs available from first to last train.
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Ticket GatesYes
Hayes and Harlington has a Secure Station accreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.