Trains from Brough
to Custom House (Elizabeth line)
From £31.40
Brough to Custom House (Elizabeth line)by train on average takes 3 hrs 27 mins
Brough to Custom House (Elizabeth line) one way only
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Route info - Did you know!
- Trains depart every 25 minutes
- First train leaves Brough at 05:31
- Last train leaves Brough at 20:43
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Brough to Custom House (Elizabeth line) train times
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Brough facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Heated waiting rooms are available on both platforms.
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Station BuffetYes
Refreshments available from the Coffee Kiosk Monday to Saturday 0600 to 1130.
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ToiletsNo
There are no toilet facilities available at this station.
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Accessible toiletsNo
There are no toilet facilities available at this station.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement coaches depart outside the Ferry Inn on Station Road.
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CCTVYes
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Toilets
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Accessible toiletsNo
There are no toilet facilities available at this station.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 600 1671 -
AvailableNo
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameAPCOA on behalf of TransPennine Express
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NameStation Car Park
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Spaces172
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ChargesDaily: £4.80
Weekly: £22.00
Monthly: £68.00
Three Monthly: £178.00
Annual: £540.00
Saturday: £4.80
Sunday: £4.80 -
Number Accessible Spaces6
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces82
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ShelteredYes
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CctvYes
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Location
Platforms 1 and 2
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TypeLockers
Stands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 19:45
Sun 09:00 to 18:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesHull
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Accessible toiletsNo
There are no toilet facilities available at this station.
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Step Free Access
This station is category A. Ramped access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Custom House (Elizabeth line) facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards can only be purchased from ticket machines.
Zone 3
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Traveling with Contactless is available
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TravelcardZone 3
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Penalty FaresPenalty fares apply for XR
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Facilities
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Car ParkNo
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Seated AreaYes
Covered seating available on platform A & B
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Waiting RoomNo
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Station BuffetNo
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ToiletsYes
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi FiYes
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CCTVYes
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Toilets
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AvailableYes
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Location
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point -
Information Services Open
Station staffed from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Location
Located next to Bus Stop D on Victoria Dock Road / Custom House Station
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Annotation
Note that these are Council-owned cycle stands, located outside the front of the station.
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
An accessible ticket machine is located within the stations entrance.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available if required.
- Accessible seating is available on platforms A and B.
- Wheelchairs available from first to last train.
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Ticket GatesYes
Ticket gates are staffed from first to last train.
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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