Trains from Castleton Moor
to Hampstead Heath
Book your tickets
Castleton Moor facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Rail replacement services use bus stops on Manchester Road (A664), towards St Martin's Church
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platform 1
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Ticket gatesNo
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Parking
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NameCar Park
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Spaces0
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Nearest stations with more facilitiesGreat AytonSleights
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Station is unstaffed
Level access to the only platform. Step free access from car park to station entrance but car park is unmade and overgrown with vegetation.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from car park to station entrance but car park is unmade and overgrown with vegetation.
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Wheelchairs AvailableNo
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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Hampstead Heath facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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TravelcardZone 2
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car ParkNo
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Seated AreaYes
Seating areas under canopies on both platforms
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Waiting RoomNo
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Station BuffetYes
Coffee kiosk on Platform 2 (eastbound)
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Post BoxNo
Post Office located nearby
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ShopsYes
Flower stall High street shops
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Rail replacement locations
Use Bus stop B in Constantine Road for eastbound services to Camden Road
Use Bus stop D in Pond Street for westbound services to Richmond
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
AvailableNo
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Bicycle Facilities
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Spaces5
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ShelteredYes
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CctvYes
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Location
Covered shelter on eastbound platform
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
Ticket office staff provide assistance where possible
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Ramp For Train AccessYes
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Accessible Taxis
contact taxi operator directly
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Accessible toiletsNo
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Step Free Access
Lifts from ticket hall to both platforms
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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