Trains from Chester-le-Street
to Burgess Hill
From £102.10
Chester-le-Street to Burgess Hillby train on average takes 4 hrs 49 mins
Chester-le-Street to Burgess Hill one way only
Quick Links
Route info - Did you know!
- Trains depart every 49 minutes
- First train leaves Chester-le-Street at 05:44
- Last train leaves Chester-le-Street at 19:07
Book your tickets
Chester-le-Street to Burgess Hill train times
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Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Station BuffetNo
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ToiletsNo
There are toilets in the caf├й but this is not operated by the station operator and are for caf├й customers only
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop off outside station entrance.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces13
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ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Up to 2 hours ( No Return) £1
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
Level access from car park.
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Burgess Hill facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
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Penalty Fares
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
A heated waiting area is available on platform 2. Waiting rooms may only be available during staffed hours.
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Station BuffetYes
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ToiletsYes
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Accessible toilets
Toilets may only be available during staffed hours at some locations.
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TelephonesYes
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
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Atm MachineYes
Located by the ticket office
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/19h5zxt7l8WiFDjnA40X51/f26f36443b22391942c495edf0b1af41/2024-06_CI_SN_RRB_BUG_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Accessible toilets
Toilets may only be available during staffed hours at some locations.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
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Contact Details
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Url: https://www.southernrailway.com/lostproperty -
AvailableYes
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Operator NameSouthern
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
The Assistance Meeting Point is by the Ticket Office.
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Ticket gatesYes
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Parking
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Contact Details
Url: https://www.apcoa.co.uk/southern/01895 262122 -
Operator NameAPCOA Parking UK
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NameStation Car Park
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Spaces141
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Number Accessible Spaces5
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Accessible Spaces Note
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces64
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ShelteredNo
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CctvYes
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Location
Located at the station front.
Cycles are left at owners risk. Abandoned cycles may be removed.
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TypeStands
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Accessibility
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Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.southernrailway.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:14 to 01:15
Sun 05:50 to 01:10 -
Induction LoopYes
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Accessible Ticket MachinesYes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.
Alternatively, you can also arrange assistance by:
- Pressing the "œemergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0800 138 1016
- Textphone: 0800 138 1018
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Accessible TaxisNo
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Accessible toilets
Toilets may only be available during staffed hours at some locations.
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Step Free Access
This is a category B2 station: Step free access to both platforms via long steep ramps (steeper than 1:10 gradient in places and over 130 metres long). Access between platforms over 270 metres.
The Assistance Meeting Point is by the Ticket Office.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in both car parks
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Wheelchairs AvailableNo
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