Chester-le-Street to Clock House Train Tickets & Timetables

Chester-le-Street to Clock Houseby train on average takes 4 hrs 36 mins

Chester-le-Street to Clock House one way only

Cheapest Advance Single from £93.50

* Cheapest Advanced Single available when booked 9 weeks in advance

Quick Links

Route info - Did you know!

Trains depart every 40 minutes
First train leaves Chester-le-Street at 04:30
Last train leaves Chester-le-Street at 19:52

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Chester-le-Street to Clock House train times

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Station Message

The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.

In addition, some of the station facilities may not always be available at the times shown below.

Chester-le-Street facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
- Station Buffet
  
  No
- Toilets
  
  No
  
  There are toilets in the caf├® but this is not operated by the station operator and are for caf├® customers only
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chester-le-Street station
- Rail replacement locations
  
  Pick Up / Drop off outside station entrance.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is unstaffed, please contact the customer relations team or onboard staff
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  13
- Charges
  
  Daily: £2.00
  Weekly: £8.00
  Monthly: £25.00
  Annual: £250.00
  Note:
  Up to 2 hours ( No Return) £1
  Ring Go Code 5720
  Register www. My Ring Go.com or call 01138090070
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Within Car park
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  staff will come out of the office to assist
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Please note there are no tactile pavings at this station
  Access to North Bound platform via ramp and roadside pavement
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Level access from car park.

Clock House facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Travelcard
  
  Zone 4
- Penalty Fares
  
  Penalty fares apply for SE
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
- Waiting Room
  
  in booking hall only available when staff are present
- Station Buffet
  
  Yes
  
  Coffee shop and Selecta vending machine
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Clock House station
- Rail replacement locations
  - Towards Lewisham- Bus stop BC at the junction of Clock House Road and Beckenham Road. (what 3 words: truck.spill.crew).
  - Towards Hayes - Bus stop BN on Beckenham Road. (what 3 words: rival.jukebox.round).
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0345 322 7021
- Available
  
  Yes
- Operator Name
  
  Southeastern Customer Services
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  On platform
- Ticket gates
  
  No
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  On Platform 2
- Annotation
  
  You may leave your cycle in the rack provided however you do so at your own risk.
- Type
  
  Stands
Accessibility
- Helpline
  
  0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
  
  https://www.nationalrail.co.uk/
- Staff help available opening hours
  
  Mon-Fri 06:10 to 19:30
  Sat 07:20 to 13:50
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  There is stepped access to reach all ticket machines
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are available to book
- Accessible Public Telephones
  
  Public telephones are not wheelchair accessible
- Nearest stations with more facilities
  
  Lewisham
- Accessible toilets
  
  No
- Step Free Access
  
  Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London via Clock House Road. There is no step free access to Platform 1. Step only access to platform 1 for services towards London from Beckenham Road.No step free interchange between platforms.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Trains from Chester-le-Streetto Clock HouseFrom £93.50

Chester-le-Street to Clock Houseby train on average takes 4 hrs 36 mins

Chester-le-Street to Clock House one way only

Quick Links

Route info - Did you know!

Book your tickets

Chester-le-Street to Clock House train times

Station Message

Chester-le-Street facilities

Clock House facilities

Northern App

Northern App

Trains from Chester-le-Street
to Clock House
From £93.50