Chester-le-Street to Colwyn Bay Train Tickets & Timetables

Chester-le-Street to Colwyn Bayby train on average takes 4 hrs 42 mins

Chester-le-Street to Colwyn Bay one way only

Cheapest Advance Single from £117.00

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 70 minutes
First train leaves Chester-le-Street at 04:30
Last train leaves Chester-le-Street at 21:07

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Chester-le-Street to Colwyn Bay train times

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Station Message

The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.

In addition, some of the station facilities may not always be available at the times shown below.

Chester-le-Street facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
- Station Buffet
  
  No
- Toilets
  
  No
  
  There are toilets in the caf├® but this is not operated by the station operator and are for caf├® customers only
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chester-le-Street station
- Rail replacement locations
  
  Pick Up / Drop off outside station entrance.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  13
- Charges
  
  Daily: £2.00
  Weekly: £8.00
  Monthly: £25.00
  Annual: £250.00
  Note:
  Up to 2 hours ( No Return) £1
  Ring Go Code 5720
  Register www. My Ring Go.com or call 01138090070
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Within Car park
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  staff will come out of the office to assist
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Please note there are no tactile pavings at this station
  Access to North Bound platform via ramp and roadside pavement
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Level access from car park.

Colwyn Bay facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or at ticket office.
  You can get a TFW SmartCard on our website: www.tfw.wales
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  On each platform.
- Station Buffet
  
  No
- Toilets
  
  Yes
  
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
  Baby changing facilities in ladies and gents toilets
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
- Baby Change
  
  Yes
  
  Baby change facilities are in ladies and gents toilets on platform 1.
- Telephones
  
  No
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Colwyn Bay station
- Rail replacement locations
  
  The rail replacement bus stop is in the station car park.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
  Baby changing facilities in ladies and gents toilets
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Wifi
- Annotation
  
  Find WiFi Hotspots around Colwyn Bay station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Ticket Office only.
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Url: https://www.apcoa.co.uk/tfwr
  
  LL29 8DF
- Operator Name
  
  APCOA
- Name
  
  Station Car Park
- Spaces
  
  77
- Number Accessible Spaces
  
  3
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  20
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  10 Sheffield stands providing parking for up to twenty bicycles are located on the westbound Platform 1, by the footbridge.
- Annotation
  
  5 hoops
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff help available opening hours
  
  Mon-Sat 06:15 to 21:05
  Sun 09:05 to 16:50
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  The ticket machine is available during ticket office opening hours.
  The ticket machine takes cash, debit and credit cards. They have touchscreen controls.
  The ticket machine is next to the booking office.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
- Step Free Access
  
  Category A.
  Step free access is available from the station car park and a footbridge with lifts connects both platforms.
- Ticket Gates
  
  Yes
  
  Ticket gates available during ticket office opening hours. There are wide aisle gates.
- Impaired Mobility Set Down
  
  Yes
  
  Outside the ticket office.
- Wheelchairs Available
  
  Yes

Northern App

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Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Trains from Chester-le-Streetto Colwyn BayFrom £117.00

Chester-le-Street to Colwyn Bayby train on average takes 4 hrs 42 mins

Chester-le-Street to Colwyn Bay one way only

Quick Links

Route info - Did you know!

Book your tickets

Chester-le-Street to Colwyn Bay train times

Station Message

Chester-le-Street facilities

Colwyn Bay facilities

Northern App

Northern App

Trains from Chester-le-Street
to Colwyn Bay
From £117.00