Trains from Chester-le-Street
to Hayes & Harlington
From £93.50
Chester-le-Street to Hayes & Harlingtonby train on average takes 4 hrs 29 mins
Chester-le-Street to Hayes & Harlington one way only
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Route info - Did you know!
- Trains depart every 40 minutes
- First train leaves Chester-le-Street at 04:30
- Last train leaves Chester-le-Street at 19:52
Book your tickets
Chester-le-Street to Hayes & Harlington train times
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Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Station BuffetNo
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ToiletsNo
There are toilets in the caf├® but this is not operated by the station operator and are for caf├® customers only
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop off outside station entrance.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces13
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ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Up to 2 hours ( No Return) £1
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
Level access from car park.
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Hayes & Harlington facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards can only be purchased from ticket machines.
Zone 5
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available
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TravelcardZone 5
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
Platform 3- A waiting room is available, Multiple uncovered seats available on across platform.
Platform 4- Waiting Shelters located on across platform, Multiple uncovered seats available on across platform.
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Waiting RoomYes
- An accessible, heated waiting room with automatic door opening is located on Platform 3.
- The waiting room is open from first to last train.
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Station BuffetNo
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ToiletsYes
- Toilets are located on platform 4&5
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Accessible toiletsYes
An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/5wp5cyeUfgqvxjIRiQZQbk/7c650bed73c0594c2c1bcb10efbe003a/MTR220613d_Bus_Routes_for_Rail_Strike__Hayes_.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
- Toilets are located on platform 4&5
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Accessible toiletsYes
An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://tfl.gov.uk/help-and-contact/lost-property
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staff assistance is available from first train until last.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.sabaparking.co.uk/car-park/hayes-and-harlington-station-car-park-tfl03301235247 -
Operator NameSaba Parking Services UK Ltd
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Spaces121
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.
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Step Free Access
- Accessibility Category A. This station has step free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3,4 and 5.
- Wheelchairs available from first to last train.
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Ticket GatesYes
Hayes and Harlington has a Secure Station accreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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