Trains from Chester-le-Street
to Ilford
From £93.50
Chester-le-Street to Ilfordby train on average takes 4 hrs 24 mins
Chester-le-Street to Ilford one way only
Quick Links
Route info - Did you know!
- Trains depart every 40 minutes
- First train leaves Chester-le-Street at 04:30
- Last train leaves Chester-le-Street at 19:52
Book your tickets
Chester-le-Street to Ilford train times
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Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Station BuffetNo
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ToiletsNo
There are toilets in the caf├® but this is not operated by the station operator and are for caf├® customers only
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop off outside station entrance.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces13
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ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Up to 2 hours ( No Return) £1
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
Level access from car park.
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Ilford facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards are available at Ticket Vending Machines at all entrances of this station.
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkNo
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Seated AreaYes
Platform 3 - Waiting Rooms, Waiting Shelter available, Multiple covered seats under canopy.
Platform 4 - Covered seats available under canopy.
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Waiting RoomYes
- There are two step free, heated waiting rooms located on Platform 3.
- The waiting room located next to the ladies toilets has an automatic door function.
- Both waiting rooms are open from first to last train.
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Station Buffet
Coffee & snacks located on platform 3
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ToiletsYes
Platform 3
Platform 4 - Accessible Toilet - Radar Key Required
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Accessible toiletsYes
An accessible temporary toilet is located on Platform 4, which is operated with a radar key.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Atm MachineNo
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/7xBskoHTidP6D0oLyZjXQX/e7271c5b1d254a072ebf5a712190000d/DR_D_Ilford_CRL-064_CRL-065.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Platform 3
Platform 4 - Accessible Toilet - Radar Key Required
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Accessible toiletsYes
An accessible temporary toilet is located on Platform 4, which is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staffed from first train until last.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Bicycle Facilities
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Spaces0
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ShelteredYes
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CctvYes
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Location
On platform 4
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TypeRacks
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accessible ticket machines are located at all entrances.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
An accessible temporary toilet is located on Platform 4, which is operated with a radar key.
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Step Free Access
- Accessibility Category B1. This station has step-free access to all platforms from Cranbrook Road and Ilford Hill entrances.
- Step free access is not available from York Road Entrance.
- Staff ramp assistance is always available.
- Wheelchairs available from first to last train.
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Ticket GatesYes
Ilford has a Secure Station accreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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