Chester-le-Street to New Cross Train Tickets & Timetables

Chester-le-Street to New Crossby train on average takes 4 hrs 10 mins

Chester-le-Street to New Cross one way only

Cheapest Advance Single from £93.50

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 32 minutes
First train leaves Chester-le-Street at 05:44
Last train leaves Chester-le-Street at 19:07

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Chester-le-Street to New Cross train times

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Station Message

The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.

In addition, some of the station facilities may not always be available at the times shown below.

Chester-le-Street facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
- Station Buffet
  
  No
- Toilets
  
  No
  
  There are toilets in the caf├й but this is not operated by the station operator and are for caf├й customers only
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chester-le-Street station
- Rail replacement locations
  
  Pick Up / Drop off outside station entrance.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  13
- Charges
  
  Daily: £2.00
  Weekly: £8.00
  Monthly: £25.00
  Annual: £250.00
  Note:
  Up to 2 hours ( No Return) £1
  Ring Go Code 5720
  Register www. My Ring Go.com or call 01138090070
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Within Car park
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  staff will come out of the office to assist
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Please note there are no tactile pavings at this station
  Access to North Bound platform via ramp and roadside pavement
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Level access from car park.

New Cross facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Travelcard
  
  Zone 2
- Penalty Fares
  
  Penalty fares apply for SE
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
- Waiting Room
  
  Heated waiting Room on the platform only available up to 7pm
- Station Buffet
  
  Yes
  
  Coffee kiosk
- Toilets
  
  Yes
  
  Platform C- Available during staffing hours
- Accessible toilets
  
  Yes
  
  Platform c- Available during staffing hours. This toilet is stoma friendly.
- Baby Change
  
  Yes
  
  Only available when staff present
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around New Cross station
- Atm Machine
  
  Yes
- Shops
  
  Yes
  
  newspapers
- Rail replacement locations
  
  Bus stop V on New Cross Road (what 3 words: straw.bound.scales).
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  Platform C- Available during staffing hours
- Accessible toilets
  
  Yes
  
  Platform c- Available during staffing hours. This toilet is stoma friendly.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0345 322 7021
- Available
  
  Yes
- Operator Name
  
  Southeastern Customer Services
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  On platform
- Ticket gates
  
  Yes
Bicycle Facilities
- Spaces
  
  22
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  on platform c
- Annotation
  
  You may leave your cycle in the rack provided however you do so at your own risk.
- Type
  
  Stands
Accessibility
- Helpline
  
  0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
  
  https://www.nationalrail.co.uk/
- Staff help available opening hours
  
  Mon-Sun 06:10 to 00:20
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  station forecourt/ booking hall
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Counters can be raised or lowered to suit all customers
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are available to book
- Accessible Public Telephones
  
  Public telephones are not wheelchair accessible
- Accessible toilets
  
  Yes
  
  Platform c- Available during staffing hours. This toilet is stoma friendly.
- Step Free Access
  
  Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. Step free access from entrance direct to platforms C and D.Step free access to platforms A and B via lifts. Step access available via bridge and subway. Short steep ramp from side entrance.
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Trains from Chester-le-Streetto New CrossFrom £93.50

Chester-le-Street to New Crossby train on average takes 4 hrs 10 mins

Chester-le-Street to New Cross one way only

Quick Links

Route info - Did you know!

Book your tickets

Chester-le-Street to New Cross train times

Station Message

Chester-le-Street facilities

New Cross facilities

Northern App

Northern App

Trains from Chester-le-Street
to New Cross
From £93.50