Chester-le-Street to Ryde Pier Head Train Tickets & Timetables

Chester-le-Street to Ryde Pier Headby train on average takes 8 hrs 50 mins

Chester-le-Street to Ryde Pier Head one way only

Cheapest Advance Single from £128.70

* Cheapest Advanced Single available when booked 9 weeks in advance

Quick Links

Route info - Did you know!

Trains depart every 36 minutes
First train leaves Chester-le-Street at 04:30
Last train leaves Chester-le-Street at 16:12

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Chester-le-Street to Ryde Pier Head train times

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Station Message

The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.

In addition, some of the station facilities may not always be available at the times shown below.

Chester-le-Street facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
- Station Buffet
  
  No
- Toilets
  
  No
  
  There are toilets in the caf├® but this is not operated by the station operator and are for caf├® customers only
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chester-le-Street station
- Rail replacement locations
  
  Pick Up / Drop off outside station entrance.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is unstaffed, please contact the customer relations team or onboard staff
- Information Services Open
  
  Information available 24/7 through the customer experience centre 0800 200 6060
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  13
- Charges
  
  Daily: £2.00
  Weekly: £8.00
  Monthly: £25.00
  Annual: £250.00
  Note:
  Up to 2 hours ( No Return) £1
  Ring Go Code 5720
  Register www. My Ring Go.com or call 01138090070
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  2
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Within Car park
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  staff will come out of the office to assist
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Please note there are no tactile pavings at this station
  Access to North Bound platform via ramp and roadside pavement
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  Level access from car park.

Ryde Pier Head facilities

Ticket office
- Ticket Office
  
  No
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for IL
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
- Station Buffet
  
  Yes
- Toilets
  
  Yes
- Accessible toilets
  
  Yes
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Ryde Pier Head station
- Rail replacement locations
  
  During planned engineering work and unplanned disruption, rail replacement buses will run from outside the Wightlink ticket office door.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Accessible toilets
  
  Yes
Wifi
- Annotation
  
  Find WiFi Hotspots around Ryde Pier Head station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Available
  
  Yes
- Information Available From Staff
  
  Yes - from help point
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Car Park operated by Wightlink Ltd
  
  Url: https://www.nationalrail.co.uk/
- Spaces
  
  0
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  48
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Platform. Ferry Terminal Covered. Operated by WightLink Ltd
- Annotation
  
  Facility operated by Wightlink Ltd
- Type
  
  Racks
Accessibility
- Helpline
  
  Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
  Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
  Meeting point for assistance - Assisted Boarding Point on platforms.
  A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  No
  
  no
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
- Step Free Access
  
  Step-free access category A.
  Station consists of single platform which has direct level access from ferry terminal. Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient).
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Trains from Chester-le-Streetto Ryde Pier HeadFrom £128.70

Chester-le-Street to Ryde Pier Headby train on average takes 8 hrs 50 mins

Chester-le-Street to Ryde Pier Head one way only

Quick Links

Route info - Did you know!

Book your tickets

Chester-le-Street to Ryde Pier Head train times

Station Message

Chester-le-Street facilities

Ryde Pier Head facilities

Northern App

Northern App

Trains from Chester-le-Street
to Ryde Pier Head
From £128.70