Trains from Chester-le-Street
to Shotton
From £98.30
Chester-le-Street to Shottonby train on average takes 4 hrs 2 mins
Chester-le-Street to Shotton one way only
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Route info - Did you know!
- Trains depart every 55 minutes
- First train leaves Chester-le-Street at 04:30
- Last train leaves Chester-le-Street at 19:52
Book your tickets
Chester-le-Street to Shotton train times
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Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Station BuffetNo
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ToiletsNo
There are toilets in the caf├® but this is not operated by the station operator and are for caf├® customers only
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop off outside station entrance.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces13
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ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Up to 2 hours ( No Return) £1
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces2
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ShelteredNo
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CctvYes
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
Level access from car park.
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Shotton facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.
To get a TFW Smartcard, visit our website: www.tfw.wales
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
-
Rail replacement locations
The rail replacement bus stop is a local bus/coach stop near the Rivertown URC Church.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01352 752121CH5 1DL -
Operator NameFlintshire County Council
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NameStation Car Park
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Spaces26
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ChargesDaily: £1.50
Note:Parking charges apply. Further information on this car park is available on Flintshire County Council's website section on parking. Car parks (flintshire.gov.uk)
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Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces22
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ShelteredYes
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CctvYes
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Location
10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line.
2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line.
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Annotation
10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)
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TypeStands
Lockers
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
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Staff help available opening hoursMon-Fri 07:30 to 12:30
Sat 08:45 to 12:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They are touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
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Nearest stations with more facilitiesChester
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Accessible toiletsNo
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Step Free Access
Category B3.
Shotton station is split into two levels. Shotton and Shotton High Level.
At Shotton (Platforms 1 and 2):
No wheelchair access to Platform 1 (to Chester).
Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street.
Customers are advised to travel to Flint and change trains.
Shotton High Level (Platforms 3 and 4):
No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.
The nearest fully accessible station to Shotton High Level is Hawarden Bridge.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableNo
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