Trains from Chester Train Station
to Ashford (Surrey)
From £74.00
Chester Train Station to Ashford (Surrey)by train on average takes 3 hrs 59 mins
Chester Train Station to Ashford (Surrey) one way only
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Route info - Did you know!
- Trains depart every 41 minutes
- First train leaves Chester Train Station at 04:46
- Last train leaves Chester Train Station at 19:54
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Chester to Ashford (Surrey) train times
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Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Chester Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
Coffee shop - Costa Coffee.
Buffet.
Public House/Bar.
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ToiletsYes
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
Located on the platform(s).
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Atm MachineNo
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ShopsYes
There is a WHSmith located on the main concourse.
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Rail replacement locations
The rail replacement bus stop is the local bus stop at the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 113
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 123
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces76
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ShelteredYes
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CctvYes
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Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
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Staff help available opening hoursMon-Sun 03:00 to 01:00
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machines are located next to the ticket barriers. They have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisYes
Outside the station.
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Accessible Public TelephonesNo
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Accessible toiletsYes
Platforms 4-7.
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Step Free Access
Category A.
Step free access is available to all platforms via lifts.
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Ticket GatesYes
Wide aisle gates available.
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Impaired Mobility Set DownNo
There's an unmarked location, outside the station.
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Wheelchairs AvailableYes
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Ashford (Surrey) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Ashford ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting room is only opening during ticket office opening hours.
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Station BuffetNo
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ToiletsYes
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
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Post BoxYes
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Rail replacement locations
Woodthorpe Road - London Transport bus stops
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Ashford.
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Information Available From StaffYes - from information point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Customer Help points are located on every platform
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Ticket gatesNo
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Parking
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NameAshford Car Park
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Spaces92
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ChargesOff-peak: £3.00
Per Hour: £1.00
Daily: £6.00
Weekly: £23.90
Monthly: £84.70
Three Monthly: £254.10
Annual: £847.00
Saturday: £3.00
Sunday: £3.00
Note:Ring Go Code 2036.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.00.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £9.00.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
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Number Accessible Spaces2
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces24
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ShelteredNo
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CctvNo
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Location
Car park
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:30 to 10:30
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Step Free Access
Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m).
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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