Chester to Birmingham New Street Train Tickets & Timetables

Chester Train Station to Birmingham New Streetby train on average takes 1 hrs 49 mins

Chester Train Station to Birmingham New Street one way only

Cheapest Advance Single from £17.80

* Cheapest Advanced Single available when booked 9 weeks in advance

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Trains depart every 30 minutes
First train leaves Chester Train Station at 04:46
Last train leaves Chester Train Station at 21:34

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Chester to Birmingham New Street train times

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Station Message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Chester Train Station facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
  
  Coffee shop - Costa Coffee.
  Buffet.
  Public House/Bar.
- Toilets
  
  Yes
  
  The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chester station
- Post Box
  
  Yes
  
  Located on the platform(s).
- Atm Machine
  
  No
- Shops
  
  Yes
  
  There is a WHSmith located on the main concourse.
- Rail replacement locations
  
  The rail replacement bus stop is the local bus stop at the front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  Yes
Parking
- Car Park 1
  
  Notes
  
  Operator Name: A P C O A
  Name: Chester East
  Spaces: 113
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Website
  https://www.apcoa.co.uk/tfwr
  Opening Times
  Mon-Sun 24h
- Car Park 2
  
  Notes
  
  Operator Name: A P C O A
  Name: Chester West
  Spaces: 123
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
  
  Cctv: No
  Website
  https://www.apcoa.co.uk/tfwr
  Opening Times
  Mon-Sun 24h
Bicycle Facilities
- Spaces
  
  76
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
  To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
- Staff help available opening hours
  
  Mon-Sun 03:00 to 01:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machines are located next to the ticket barriers. They have touchscreen controls.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Yes
  
  Outside the station.
- Accessible Public Telephones
  
  No
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
- Step Free Access
  
  Category A.
  Step free access is available to all platforms via lifts.
- Ticket Gates
  
  Yes
  
  Wide aisle gates available.
- Impaired Mobility Set Down
  
  No
  
  There's an unmarked location, outside the station.
- Wheelchairs Available
  
  Yes

Birmingham New Street facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for WM, LN, XC, VT
Luggage
- Contact Details
  
  Url: https://www.left-baggage.co.uk/index/locations
  
  0121 314 0901
- Available
  
  Yes
- Operator Name
  
  Excess Baggage Company
Facilities
- Car Park
  
  Yes
- First Class Lounge
  
  Located
  On the paid concourse between Platforms 3 & 4
  Tickets Accepted
  Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
  Facilities
  Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
  Refreshments
  Tea, coffee, soft drinks.
  Wi-Fi
  Wi-Fi is available
  Showers
  No showers are available
- Seated Area
  
  No
- Waiting Room
  
  Yes
  
  There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
- Station Buffet
  
  Yes
  
  Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.
- Toilets
  Yes
  Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
  These are located between:
  - Platforms 2 - 3a (Blue Lounge)
  - Platforms 10 - 11a (Yellow Lounge)
  - Platforms 10 - 11b (Red Lounge)
- Accessible toilets
  
  Yes
  
  Close to Platforms 1A and 12A and Platforms 10 and 11B
- Baby Change
  
  Yes
  
  Female toilets,Male toilets
- Telephones
  
  Yes
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Birmingham New Street station
- Post Box
  
  No
  
  No post box within the station. On exiting the station at the Corner of Stephenson St / Navigation St (for Victoria Square) head towards Pinfold Street for the nearest post office 0.2miles Post Office 1 Pinfold Street Birmingham West Midlands B2 4AA
- Atm Machine
  
  Yes
  
  ATM machines are located on the paid concourse
- Shops
  Yes
  - Boots located on the main concourse, before the ticket barrier
  - Camden Food located beyond the ticket barrier
  - Costa located beyond the ticket barrier next to Platform 5b escalator
  - Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10
  - M&S Food located on the main concourse
  - Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator
  - The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator
  - W H Smith located on the main concourse, before the ticket barrier
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
  These are located between:
  - Platforms 2 - 3a (Blue Lounge)
  - Platforms 10 - 11a (Yellow Lounge)
  - Platforms 10 - 11b (Red Lounge)
- Accessible toilets
  
  Yes
  
  Close to Platforms 1A and 12A and Platforms 10 and 11B
Wifi
- Annotation
  
  Find WiFi Hotspots around Birmingham New Street station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: http://www.lostproperty.org/locations.php
  
  0330 024 0215
- Operator Name
  
  Excess Baggage Company
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Available at Customer Reception and station floorwalkers
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Url: http://www.apcoa.co.uk
  
  0345 077 4224
- Operator Name
  
  APCOA Parking (UK) Limited
- Name
  
  Short Stay Car Park
- Spaces
  
  38
- Number Accessible Spaces
  
  0
- Accessible Spaces Note
  
  There are no designated spaces in the short stay car park but there are four Blue Badge spaces by within the 'drop & go' area on the entrance off Hill Street
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  58
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Annotation
  
  If you want to take your bicycle on the train, please check with the relevant train operator beforehand www.nationalrail.co.uk/cyclists
- Type
  
  Stands
Accessibility
- Helpline
  
  If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  Journey Care assistance is available prior to travel via the relevant Train Operator:
  - Transport for Wales - 033 300 50 501, textphone 08457 585 369, Monday to Sunday 08:00 - 20:00
  - CrossCountry- 0844 811 0125, textphone 0844 811 0126,Monday to Sunday 08:00 - 20:00
  - London Northwestern Railway / West Midlands Railway- 0800 092 4260, textphone 0844 811 0134, Monday to Sunday 08:00 - 22:00
  - Avanti West Coast - 08000 158 123, textphone 08000 158 124, Monday to Sunday 08:00 - 22:00
  We can provide assistance at the station during the hours we're open to the public. Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243.
  However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.
- Staff help available opening hours
  
  Mon-Sun 07:30 to 23:59
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  No
  
  Staff available to assist where required.
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Floorwalkers are available to assist all customers
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Taxis drop off within the 'drop & go' off the Hill Street entrance.
  The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit).
  All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.
  For more information visit Traintaxi
- Accessible Public Telephones
  
  Located opposite Network Rail Reception on the main concourse
- Accessible toilets
  
  Yes
  
  Close to Platforms 1A and 12A and Platforms 10 and 11B
- Step Free Access
  
  The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.
  All platforms have lifts and escalators
- Ticket Gates
  
  Yes
  
  Wide gates are available for wheelchair users, buggy's and passengers with luggage.
- Impaired Mobility Set Down
  Yes
  Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243.
  Alternatively, please contact Passenger Assist of the relevant train operator:
  - West Midlands Railway - 0800 024 8998
  - Avanti West Coast - 0800 0158 123
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  
  Located
  On the paid concourse between Platforms 3 & 4
  Tickets Accepted
  Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
  Facilities
  Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
  Refreshments
  Tea, coffee, soft drinks.
  Wi-Fi
  Wi-Fi is available
  Showers
  No showers are available

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Trains from Chester Train Stationto Birmingham New StreetFrom £17.80

Chester Train Station to Birmingham New Streetby train on average takes 1 hrs 49 mins

Chester Train Station to Birmingham New Street one way only

Quick Links

Route info - Did you know!

Book your tickets

Chester to Birmingham New Street train times

Station Message

Chester Train Station facilities

Notes

Website

Opening Times

Notes

Website

Opening Times

Birmingham New Street facilities

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Trains from Chester Train Station
to Birmingham New Street
From £17.80