Trains from Chester Train Station
to Bury St Edmunds
From £106.30
Chester Train Station to Bury St Edmundsby train on average takes 5 hrs 46 mins
Chester Train Station to Bury St Edmunds one way only
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Route info - Did you know!
- Trains depart every 39 minutes
- First train leaves Chester Train Station at 04:46
- Last train leaves Chester Train Station at 17:56
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Chester to Bury St Edmunds train times
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Station Message
Coming soon: TfW Penalty Fare Zone ExpansionFrom Monday 18 November 2024, this station will be within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Chester Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
Coffee shop - Costa Coffee.
Buffet.
Public House/Bar.
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ToiletsYes
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
Located on the platform(s).
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Atm MachineNo
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ShopsYes
There is a WHSmith located on the main concourse.
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Rail replacement locations
The rail replacement bus stop is the local bus stop at the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 113
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 123
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces76
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ShelteredYes
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CctvYes
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Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
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Staff help available opening hoursMon-Sun 03:00 to 01:00
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machines are located next to the ticket barriers. They have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisYes
Outside the station.
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Accessible Public TelephonesNo
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Accessible toiletsYes
Platforms 4-7.
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Step Free Access
Category A.
Step free access is available to all platforms via lifts.
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Ticket GatesYes
Wide aisle gates available.
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Impaired Mobility Set DownNo
There's an unmarked location, outside the station.
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Wheelchairs AvailableYes
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Bury St Edmunds facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The waiting room is located in the station building and can be accessed from under the canopy on Platform 2 (for trains towards Stowmarket and Ipswich).
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Station BuffetYes
Coffeelink
Self-service vending machine providing cold drinks and snacks
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ToiletsYes
The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stop on the station forecourt.
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CCTVYes
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Toilets
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AvailableYes
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Location
The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from information point -
Information Services Open
Help points at this station are available for customers to use 24/7
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Help points available on the concourse, and on platforms 1 and 2.
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Ticket gatesYes
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/bury-st-edmunds-stn-g-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces101
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ChargesPer Hour: £1.00
Daily: £4.40
Weekly: £17.00 -
Number Accessible Spaces5
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces24
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ShelteredYes
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CctvYes
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Location
At station entrance and on both platforms
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TypeCompounds
Lockers
Stands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
- By using one of the Help Points at this station
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Staff help available opening hoursMon-Sat 05:45 to 19:15
Sun 08:00 to 16:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesCambridgeElyIpswich
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Accessible toiletsYes
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Step Free Access
This station has step-free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.
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Ticket GatesYes
Bury St Edmunds station has Secure Station Acreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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